Summary
Overview
Work History
Education
Skills
Timeline
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Faith Spearman

Wichita,KS

Summary

Well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

4
4
years of professional experience

Work History

Crew Member

Chipotle
04.2022 - Current
  • Worked front counter, drive-thru and other areas
  • Worked well with teammates and accepted coaching from management team
  • Took orders, prepared meals, and collected payments
  • Collaborated with team members to complete orders
  • Cleaned and maintained all areas of restaurant to promote clean image
  • Kept food preparation area, equipment, and utensils clean and sanitary
  • Trained new team members on procedures, customer service, and sales techniques
  • Became familiar with products to answer questions and make suggestions
  • Prepared products following restaurant, health, and safety standards and procedures

Shift Leader

Insomnia Cookies
09.2023 - 01.2024
  • Trained new employees and delegated daily tasks and responsibilities
  • Completed cash and credit card transactions accurately using POS software
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress
  • Evaluated customer needs and feedback to drive product and service improvements

Crew Member

McDonald's
06.2021 - 03.2022
  • Worked front counter, drive-thru and other areas
  • Worked well with teammates and accepted coaching from management team
  • Took orders, prepared meals, and collected payments
  • Collaborated with team members to complete orders

Hostess

Olive Garden - Darden Restaurants
06.2021 - 08.2021
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
  • Answered customer questions about hours, seating, and menu information
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest

Education

High School Diploma -

Heights High School
Wichita, KS
05.2023

Skills

  • Spreadsheet Software
  • Quality Assessments
  • Serving and Bussing
  • Telephone Etiquette
  • Food and Beverage Service
  • Hospitality Service Expertise
  • Interactive Communication Skills
  • Cash Handling
  • Clear Communication
  • Time Management

Timeline

Shift Leader

Insomnia Cookies
09.2023 - 01.2024

Crew Member

Chipotle
04.2022 - Current

Crew Member

McDonald's
06.2021 - 03.2022

Hostess

Olive Garden - Darden Restaurants
06.2021 - 08.2021

High School Diploma -

Heights High School
Faith Spearman