Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Faith Stepp

Mesa,AZ

Summary

Proven leader and adept communicator. Significantly enhanced team performance through effective training and mentorship. Skilled in customer service , quality assurance, and adaptability, ensuring high standards of cleanliness and client satisfaction with an approach that consistently fosters continuous improvement and seamless team integration. Enthusiastically pursuing opportunities to add immediate value to a growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

6
6
years of professional experience

Work History

House Cleaner

Flynn's Construction
07.2023 - Current
  • Disinfect bathrooms to keep facilities sanitary and clean.
  • Create spotless surfaces by dusting, sweeping.
  • Mop hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
  • Maintain a safe working environment through proper use of cleaning products and equipment.
  • Develop strong relationships with clients through consistent high-quality service and friendly interactions.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Medical Leave

11.2020 - 07.2023
  • Maternity Leave

Shift Manager

Popeye's® Louisiana Kitchen
02.2018 - 11.2020
  • Handled 1.5 years of escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees for about 3 yearto maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Education

GED -

Grad Solutions
Mesa, AZ
04.2021

Skills

    • Customer Service
    • Quality Assurance
    • Payment Collection
    • Teamwork
    • Excellent oral and written communication
    • Task Prioritization
      • Adaptability and Flexibility
      • Database entry
      • Scheduling and calendar management
      • Telephone Etiquette
      • Time management abilities
      • Continuous Improvement

Timeline

House Cleaner

Flynn's Construction
07.2023 - Current

Medical Leave

11.2020 - 07.2023

Shift Manager

Popeye's® Louisiana Kitchen
02.2018 - 11.2020

GED -

Grad Solutions
Faith Stepp