Faith Todd
Gainesville,FL
Summary
Dedicated and hardworking with experience in high-volume, customer-focused environments. Successfully managed daily operations at Publix Super Market, ensuring efficiency, inventory control, and exceptional service. Previously worked at Dunkin', excelling in fast-paced service and multitasking under pressure. Skilled in team coordination, problem-solving, and maintaining high standards of cleanliness and compliance. Eager to transition into the automotive industry, bringing strong work ethic, attention to detail, and adaptability to a new field
Overview
3
3
years of professional experience
1
1
Certification
Work History
Daily Operations Supervisor
Publix
05.2023 - Current
- Assigned tasks and established work schedules to staff to cover operational needs.
- Promoted culture focused on encouraging staff to develop skills and abilities.
- Oversaw daily operational performance of my team.
- Built relationships with current customers to maintain goodwill and gain additional business.
Barista Shift Supervisor
Dunkin' Donuts
08.2022 - 04.2023
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Fostered a positive work atmosphere with clear communication, teamwork, and proactive problem-solving strategies.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
None Aquired - General Studies
Santa Fe College
Gainesville, FLSanta Fe High School
Alachua, FL06.2021
Skills
- Workload balancing
- Employee engagement
- Operational planning
Certification
Have a completed certification from Coursera for Google Digital Marketing and e-commerce.
Timeline
Daily Operations Supervisor
Publix
05.2023 - Current
Barista Shift Supervisor
Dunkin' Donuts
08.2022 - 04.2023
None Aquired - General Studies
Santa Fe College
Santa Fe High School
Similar Profiles
Da'vion FlournoyDa'vion Flournoy
Cashier at PublixCashier at Publix
Laine 'Callaway' CookLaine 'Callaway' Cook
Produce Clerk at PublixProduce Clerk at Publix
Jack WilsonJack Wilson
Produce Clerk at PublixProduce Clerk at Publix
Myles SchaeferMyles Schaefer
Customer Service Representative at PublixCustomer Service Representative at Publix
Craig RiveraCraig Rivera
Asset Protection Detective at WalmartAsset Protection Detective at Walmart