Faith Vanhulle
Cle Elum
Summary
Dynamic leader with proven expertise in operations and financial management. Excelled in fostering team collaboration and enhancing customer satisfaction, significantly contributing to repeat business. Skilled in problem-solving and employee scheduling, adept at exceeding performance goals through strategic planning and exceptional service delivery.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Hotel Roslyn
08.2024 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Generated repeat business through exceptional customer service.
Barista
Blend and Brew
11.2022 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Office Manager
Washington Foundations
02.2024 - 08.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
High School Diploma -
Columbia Virtual Academy
Kettle Falls, WA06.2022
Skills
- Customer service
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Goal setting
- Workload management
- Employee scheduling
- Operations management
- Project management abilities
- Financial management
- Scheduling and planning
Timeline
Assistant Manager
Hotel Roslyn
08.2024 - Current
Office Manager
Washington Foundations
02.2024 - 08.2024
Barista
Blend and Brew
11.2022 - 02.2024
High School Diploma -
Columbia Virtual Academy
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