Friendly and reliable Team member offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Hi, I’m
Faith Williams-laurent
Missouri City,TX
Summary
Overview
2
years of professional experience
Work History
WJs Meats
Cashier
05.2023 - Current
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Minuti Coffee
Barista/Cashier
04.2023 - 06.2023
Job overview
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Packaged bagels, muffins and other food items for customer purchase.
- Learned special recipe items and seasonal offerings to best meet customer needs.
Dairy Queen Grill & Chill
Cashier/Crew Member
08.2021 - 12.2021
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
Education
Jack Yates HighschoolHouston, TX
06.2025
University Overview
Kennesaw Mountain High SchoolKennesaw, GA
05.2025
University Overview
Elkins HighshoolMissouri City, TX
05.2025
University Overview
Ridge Point High SchoolMissouri City, TX
05.2025
University Overview
Skills
- Returns Processing
- Payment Processing
- Customer Service
- Cash Handling
- Customer Assistance
- Cash Register Operation
- Payment Collection
- Cleaning and Sanitizing
- Customer Relations
- Refunds and Exchanges
- Guest Inquiries
- Time Management
Accomplishments
Accomplishments
- NHS student
Additional Information
Additional Information
I do intend to play softball throughout the rest of my highschool years, if i am hired i will communicate effectively and solve any complications with my game/practice schedule and work schedule
Timeline
Cashier
WJs Meats
05.2023 - Current
Barista/Cashier
Minuti Coffee
04.2023 - 06.2023
Cashier/Crew Member
Dairy Queen Grill & Chill
08.2021 - 12.2021
Jack Yates Highschool
Kennesaw Mountain High School
Elkins Highshool
Ridge Point High School
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