Summary
Overview
Work History
Education
Skills
Timeline
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Faith Winkelman

Elgin,IL

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced environments. Successful at handling tasks with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

5
5
years of professional experience

Work History

Server, Banquet Server, Beverage Cart Operator

Royal Fox Country Club
Saint Charles, IL
05.2022 - Current
  • Operate POS terminals to input orders, split bills, and calculate totals.
  • Develop rapport with guests, and assist in generating repeat business by providing exceptional customer service.
  • Greet arriving guests, escort each to assigned tables, take drink orders, and answer questions about events.

Part-Time Sales Associate

Vector Marketing Company
Fredericksburg, VA
02.2022 - 05.2022
  • Make outbound cold calls to prospects.
  • Gain commitment for appointments to present products.
  • Detail high-end cutlery.
  • Grow sales for high-end cutlery and kitchenware.

Assistant/Busser

Magnolia's Weddings and Events
Bartlett, IL
01.2021 - 05.2022
  • Rearrange the venue.
  • Clean and set the tables.
  • Assist customers according to the needs of their event.
  • Maintain table settings by removing courses, replacing utensils, and refilling beverages.

To-Go Operator, Server

Chili's Restaurant
South Elgin, IL
01.2021 - 08.2021
  • Take orders from customers, and enter orders onto the computer.
  • Clean tables and chairs to prepare the dining area for the next customers.
  • Serve food to customers according to their orders.
  • Answer phone calls, take orders via phone, and package orders.
  • Satisfy customers by topping off drinks and offering condiments, napkins, and other items.

Education

Bachelor of Science - Psychology: Counseling- Minor: Business

Liberty University
Lynchburg, VA
05.2025

Skills

  • Customer Service
  • Communication
  • Professional and Courteous
  • Event Setup
  • Time Management
  • Conflict and Complaint Resolution
  • Relationship Building

Timeline

Server, Banquet Server, Beverage Cart Operator

Royal Fox Country Club
05.2022 - Current

Part-Time Sales Associate

Vector Marketing Company
02.2022 - 05.2022

Assistant/Busser

Magnolia's Weddings and Events
01.2021 - 05.2022

To-Go Operator, Server

Chili's Restaurant
01.2021 - 08.2021

Bachelor of Science - Psychology: Counseling- Minor: Business

Liberty University

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