Zea Ternberg
Wild Ridge/Mill Run Golf Course
Eau Claire,WI
3
years of professional experience
1
Language
Adaptable professional with experience in consumer banking, bartending, serving, and marketing. Skilled in independent and teamwork, clear communication, and accurate handling of currency and guest needs. Strong track record of staying calm under pressure while supporting smooth day-to-day operations.
Skills
Customer service
Friendly and outgoing
Customer relationship management
Teamwork and collaboration
Collaboration
Pay close attention to detail
Reliability and flexibility
Fast learner
Adaptable learner
Work History
Bartender -Server -Beverage Cart -Banquet Server
5 Months- Delivered exceptional customer service in fast-paced environments, ensuring guest satisfaction and repeat business.
- Prepared and served beverages efficiently, maintaining high standards of quality and presentation.
- Collaborated with kitchen staff to coordinate timely food and drink service during peak hours.
- Managed cash transactions accurately, processing payments while adhering to financial protocols.
- Trained new staff on menu offerings, service techniques, and company policies to enhance team performance.
- Assisted in inventory management by tracking stock levels and notifying management of reorder needs.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
MSR 1
1 Year 3 Months- Maintained personal responsibility by consistently meeting deadlines and expectations.
- Adapted to fast-paced environments by prioritizing tasks and managing time efficiently.
- Collaborated with team members while also completing individual tasks effectively.
- Assisted customers with account inquiries, providing clear information and resolving issues promptly.
- Mentored new tellers on best practices for customer service and transaction handling techniques.
- Processed customer transactions efficiently and accurately, ensuring a positive banking experience.
Education
Bachelor of Science - Business Administration And Management
- Study Abroad: [Belize and Guatemala], [Environmental Biology and Diverse Cultural Ethics]
- [IREM -Institute of Real Estate Management] Member
- Extracurricular Activities: [Intramural soccer]
Bachelor of Science - Financial Management
Languages
Spanish
Professional Working
Timeline
Bartender -Server -Beverage Cart -Banquet Server
Wild Ridge/Mill Run Golf Course
04.2026 - CurrentRead More
MSR 1
Westconsin Credit Union
11.2023 - 02.2025Read More
University of Wisconsin, Stout
Bachelor of Science from Business Administration And Management
Read More
Iowa State University
Bachelor of Science from Financial Management
Read More