Summary
Overview
Work History
Education
Skills
Timeline
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Faith Woods

Greenville,United States

Summary

Proven Retail Sales Associate with a track record of enhancing customer engagement and teamwork at Walmart. Excelled in problem-solving and cash handling, significantly improving store efficiency and customer satisfaction. Demonstrated reliability and a professional appearance, contributing to a positive shopping environment and achieving sales targets through effective product knowledge and customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Walmart
08.2023 - Current
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Managed project timelines effectively ensuring all merchandising planograms and resets were completed within established deadlines.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Developed creative solutions for unique visual challenges within limited display spaces while adhering to corporate guidelines.
  • Collaborated with store managers to develop seasonal merchandising plans, maximizing revenue potential.

Retail Sales Associate

Belk Department Store
06.2021 - 12.2021
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Collaborated with team members to meet and exceed monthly sales targets consistently.
  • Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
  • Supported store leadership in implementing new merchandising strategies to improve product positioning.
  • Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.

Cashier

Marcos Pizzeria
01.2021 - 06.2021
  • Collaborated with team members to ensure optimal efficiency during peak dining hours.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
  • Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
  • Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
  • Enhanced guest experience with exceptional service and positive demeanor during checkout process.
  • Reduced wait times by quickly completing customer orders and coordinating with kitchen staff for timely food preparation.
  • Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.
  • Streamlined workflow by maintaining a clean, organized cashier station for smooth operations.
  • Resolved potential conflicts between customers or staff members effectively, fostering a harmonious work environment.

Education

High School Diploma -

South Iredelle High School
Troutman, NC
06.2022

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Cash Handling
  • Customer Engagement
  • Retail Sales
  • Reliability and punctuality
  • Product Knowledge
  • Professional Appearance
  • Stocking and Receiving

Timeline

Retail Sales Associate

Walmart
08.2023 - Current

Retail Sales Associate

Belk Department Store
06.2021 - 12.2021

Cashier

Marcos Pizzeria
01.2021 - 06.2021

High School Diploma -

South Iredelle High School

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Faith Woods