Faith Czarina Romualdo
Wahiawa,HI
Summary
Experienced IT Specialist with a background in the U.S. Army, where I developed strong technical, problem-solving, and teamwork skills in fast-paced environments. I have hands-on experience troubleshooting systems, supporting users, and maintaining reliable operations under pressure. Prior to that, I worked as a crew member at McDonald’s, where I built a solid work ethic, customer service skills, and the ability to stay organized and efficient during busy shifts. I’m looking to bring my technical knowledge and reliability to a role where I can continue to grow and contribute.
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Specialist
US Army
Honolulu, HI
03.2026 - Current
- Provided technical support for hardware and software issues, enhancing system functionality.
- Assisted in troubleshooting network connectivity problems, ensuring minimal downtime.
- Documented IT procedures and user manuals for training purposes, improving team knowledge base.
- Monitored and maintained IT assets, ensuring compliance with security protocols and policies.
Crew Member
McDonald's
Wahiawa, HI
07.2024 - 07.2025
- Provided exceptional customer service in fast-paced environment.
- Operated point-of-sale system efficiently to process transactions.
- Maintained cleanliness and organization of dining and kitchen areas.
- Assisted team members in preparing food items according to safety standards.
Education
High School Diploma -
Leilehua High School
Wahiawa, HICertificate of Completion -
U.S Army Signal School
Augusta, GASkills
- IT troubleshooting
- IT documentation
- Information security
- Troubleshooting
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
Accomplishments
- Completed AIT in 21 Weeks in U.S Army Signal Course
- Completed U.S Army Basic Combat Training (BCT)
Certification
- Certified 25B, U.S Army - March 27, 2026 to Present
Languages
Tagalog
Native or Bilingual
Ilocano
Native or Bilingual
Timeline
IT Specialist
US Army
03.2026 - Current
Crew Member
McDonald's
07.2024 - 07.2025
High School Diploma -
Leilehua High School
Certificate of Completion -
U.S Army Signal School