Faithdedria Hancock-Ray
Henderson,KY
Summary
Reliable production professional with expertise in trimming thighs using hand tools and equipment. Familiar with packing products and troubleshooting machinery. Good problem-solving and time management abilities. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Data Collector focused on accurate gathering of bone data. Good project coordination, time management and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Liquor Store Associate
Tobacco Ally Of Henderson Ky
Henderson, KY
12.2021 - Current
- Educated customers on different promotions, spirits and wines to facilitate buying decisions.
- Received payments by cash, credit and personal check and remitted correct change.
- Denied alcoholic sales to intoxicated customers and contacted management immediately when issues escalated.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Prioritized helping customers over completing other routine tasks in store.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Assisted customers with signing up for store loyalty programs and provided details about key benefits.
- Processed accurate credit, debit, check and cash sales transactions for more than 50-100 customer orders per day.
- Monitored customers for signs of security concerns and escalated issues to management.
Trimmer
Tyson Foods
Robards, KY
08.2016 - Current
- Maintained safety practices and quality controls at all times.
- Contributed to team results in fast-paced production environments.
- Trimmed unwanted materials off desirable skin,fat, and bones.
- Organized materials, tools and equipment to supply team members.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed meat inspections and checked temperature environment to maximize food safety.
- Responded to customer requests for products, services and company information.
Cashier Team Lead
KFC
Henderson, KY
04.2016 - 08.2016
- Trained team members on cash register operation and cash handling.
- Operated POS cash register and equipment to collect payments.
- Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
Cook Helper
Casey's General Store
Evansville, IN
03.2015 - 10.2015
- Assisted cook in preparation of food by cutting, chopping and marinating meats, vegetables and garnishes.
- Unpacked and stored supplies in refrigerators, cupboards and storage areas to maintain proper inventory.
- Operated dishwashing equipment and distributed and stored clean pots, dishes and utensils.
- Washed, peeled, cut and seeded fruits and vegetables to prepare for consumption.
- Maintained clean and orderly work station.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Built trustful relationships with customers to encourage return visits.
- Maintained inventory of all saleable items.
- Collected gas and amenity payments based on customer orders.
Janitorial Worker
Gibbs Die Casting
Henderson, KY
04.2014 - 11.2014
- Assembled basic furniture and supplies for offices and other multi-use rooms.
- Wiped light switches, switch plates, door knobs, door frames and door jambs.
- Sanitized break area kitchen counters, tables and sinks.
- Dusted surfaces, ledges, fixtures and furniture.
- Swept hard surface floors using broom or push broom dust mop.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
- Organized daily cleaning schedules for custodial team.
- Kept building spaces premises clean inside and outside.
Crew Member Trainer
McDonald's
Henderson, KY
03.2013 - 08.2013
- Maintained current knowledge of all team position requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
Sales Associate
Dollar General Store
Henderson, KY
02.2013 - 07.2013
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Prepared large cash deposits with zero discrepancies.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
High School Diploma -
Henderson County High School
Henderson, KY05.2013
Skills
- Product specifications
- Workplace Safety
- Troubleshooting Machinery
- Safety practices
- Food safety and sanitation
- Data Logging
- Cash Register Operation
- Food and Beverage Experience
- Customer Needs Assessments
- Bank Deposits
Timeline
Liquor Store Associate
Tobacco Ally Of Henderson Ky
12.2021 - Current
Trimmer
Tyson Foods
08.2016 - Current
Cashier Team Lead
KFC
04.2016 - 08.2016
Cook Helper
Casey's General Store
03.2015 - 10.2015
Janitorial Worker
Gibbs Die Casting
04.2014 - 11.2014
Crew Member Trainer
McDonald's
03.2013 - 08.2013
Sales Associate
Dollar General Store
02.2013 - 07.2013
High School Diploma -
Henderson County High School
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