Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Faith Goins

Calhoun,TN

Summary

Highly detail-oriented and motivated individual with a positive attitude. Receptive to teaching, adaptable, and a strong team player. Demonstrates the ability to multitask effectively in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Bar Server

Aubrey's
Cleveland, TN
02.2022 - Current
  • Provide excellent customer service by taking orders and serving drinks quickly and efficiently.
  • Resolve customer complaints promptly while remaining calm under pressure.
  • Accurately maintain drink and food orders for multiple guests at one time during peak hours while remaining calm.
  • Greet customers in a friendly and professional manner.
  • Manage intoxicated guests and follow alcohol awareness procedures.
  • Train new servers on proper procedures for taking orders, making drinks, and providing excellent customer service.
  • Restock glassware, ice, liquor, and other supplies as needed.
  • Stay up-to-date on menu items, specialties, ingredients, and preparation methods.
  • Ensure all guest checks are accurate before finalizing the payment process.
  • Check identification of customers to verify age requirements for alcoholic beverages.
  • Perform general cashiering duties and collect on tabs.
  • Check dining area to identify immediate needs and reset tables between guests.
  • Inform customers of daily specials and signature menu items.
  • Explain menu items, describing ingredients and cooking methods upon request.

Event Coordinator

Tasteful Gatherings
Charleston , TN
04.2021 - 03.2022
  • Provided guidance and support to kitchen staff as needed throughout the event preparation process.
  • Supervised staff during events to ensure proper execution of duties according to established procedures.
  • Delegated work to staff, setting priorities and goals.
  • Ensured compliance with health regulations related to food handling and sanitation practices.
  • Directed food delivery and presentation to maintain catering operations.
  • Assisted staff by serving food and beverages or bussing tables.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Trained new employees to perform duties.

Bank Teller

Southeast Bank
Cleveland , TN
05.2019 - 05.2021
  • Handled large sums of money with accuracy while maintaining appropriate levels of security.
  • Served large number of customers during high volume shifts and remained composed and professional in stressful situations
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints, and processing transactions in a timely manner.
  • Maintained confidentiality of bank records, transactions, and customer information.
  • Resolved customer disputes promptly in accordance with bank policies and procedures.
  • Provided assistance to other tellers during peak business hours as needed.
  • Educated customers about different types of banking services available at the branch.
  • Balanced daily cash deposits and vault inventory with zero error rate.

Education

Associate of Applied Science - Nursing

Chattanooga State Community College
Chattanooga, TN
05-2024

High School Diploma -

Mcminn County High School
Athens, TN
05-2018

Skills

  • Excellent Customer Service
  • Time Management
  • Detail oriented
  • Attentive learner
  • Receptive to training
  • Adaptable

References

References available upon request.

Timeline

Bar Server

Aubrey's
02.2022 - Current

Event Coordinator

Tasteful Gatherings
04.2021 - 03.2022

Bank Teller

Southeast Bank
05.2019 - 05.2021

Associate of Applied Science - Nursing

Chattanooga State Community College

High School Diploma -

Mcminn County High School

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Faith Goins