Faith Hunter Church
Raleigh,NC
Summary
Goal-oriented sales professional motivated to achieve demanding targets under tight deadlines. Seeking a career with long-term growth opportunities.
Overview
5
5
years of professional experience
Work History
Client Services Representative
Charles Schwab
04.2023 - 07.2023
- Implemented customer service policies and procedures to ensure a consistent customer experience.
- Collaborated with other departments to ensure service goals were met.
- Ensured accuracy of financial transactions by verifying data and verifying against course documents.
- Followed strict compliance standards and regulations to ensure accuracy and security of funds.
Sales Associate
Voda
07.2022 - 04.2023
- Assisted customers with purchases and questions regarding product knowledge.
- Performed daily tasks such organizing merchandize.
- Conducted inventory counts and analyzed sales reports to identity areas of improvement.
- Trained and coached junior team members.
- Resolved customer complaints and inquiries in a timely and professional manner.
Sales Associate
Madison
03.2022 - 07.2022
- Monitored sales and inventory levels.
- Performed daily bank deposits and reconciled cash deposits.
- Created and maintained store records and reports.
- Proficient in utilizing POS systems and retail systems.
Voluntary Worker
Wilson Crisis Center
08.2018 - 12.2022
- Assisted in the setup and operation of fundraising events to benefit local charities.
- Created and implemented marketing campaigns to promote volunteer opportunities.
Education
Brand Management Marketing - Fashion Brand Management + Marketing
North Carolina State University
Fashion Merchandising
East Carolina University
Skills
- File Management
- Account Management
- Service Recommendations
- Client Services
- CRM
- Sales Strategies
Timeline
Client Services Representative
Charles Schwab
04.2023 - 07.2023
Sales Associate
Voda
07.2022 - 04.2023
Sales Associate
Madison
03.2022 - 07.2022
Voluntary Worker
Wilson Crisis Center
08.2018 - 12.2022
Brand Management Marketing - Fashion Brand Management + Marketing
North Carolina State University
Fashion Merchandising
East Carolina University