Faith Morgan
Kansas City
Summary
Hardworking Food and Beverage Attendant well-versed in preparing food and service areas, taking customer orders and operating POS systems to ring up purchases. Comfortable working in fast-paced, thriving food establishments.
Adaptatable team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
3
3
years of professional experience
Work History
Food and Beverage Attendant
Great Wolf Lodge
Kansas City
11.2025 - 12.2025
- Provided exceptional customer service in dining areas and at events.
- Took food and beverage orders accurately from guests and communicated with kitchen staff.
- Maintained cleanliness and organization of dining spaces throughout shifts.
- Collaborated with team members to enhance guest experiences during busy periods.
- Followed health and safety regulations when handling food and beverages.
- Maintained a positive attitude towards coworkers and customers at all times.
- Performed opening, closing duties such as setting up tables, chairs, checking equipment operation, counting money in register drawers.
- Responded quickly to customer complaints or special requests in a professional manner.
- Provided exceptional service that reflected restaurant standards and core values.
- Monitored inventory levels of food items and communicated needs for restocking to management team.
- Adhered to all safety protocols when preparing meals for customers with allergies or dietary restrictions.
Sonic-CarHop
Sonic
Tonganoxie
10.2022 - 05.2023
- Delivered food orders to customers with efficiency and accuracy.
- Maintained cleanliness of dining area and carhop stations.
- Assisted customers with menu selections and special requests.
- Operated cash register accurately and efficiently to process customer payments.
- Greeted and welcomed customers as they arrived at the drive-in window.
- Took orders, prepared foods and processed payments in full-service establishment.
- Provided excellent customer service by answering questions promptly and courteously resolving any customer complaints quickly and professionally.
- Assisted customers in selecting menu items, taking orders, and providing information about specials or new menu items.
- Delivered food promptly to meet quality and service standards.
- Restocked supplies such as cups, napkins, straws, condiments. throughout shift.
- Monitored premises to identify and address issues such as lot trash or improperly discarded trays.
- Performed vehicle-side service with a smile, enhancing the dining experience.
- Took customer orders accurately and efficiently using a handheld device.
- Managed multiple orders simultaneously, optimizing delivery time and customer satisfaction.
Education
Tonganoxie High-school
TONGANOXIE, KSSkills
- Customer service
- Team collaboration
- Food safety practices
- Effective communication
- Inventory control
- Time management
- Problem resolution
- Adaptability under pressure
- Staff leadership
- Reception service
- Inventory management
- Allergy awareness
- POS system operation
Timeline
Food and Beverage Attendant
Great Wolf Lodge
11.2025 - 12.2025
Sonic-CarHop
Sonic
10.2022 - 05.2023
Tonganoxie High-school