Overview

Work History

Education

Skills

Timeline

Faiza Hersi

Green Bay,WI

Overview

9

9

years of professional experience

Work History

Retail Associate

TJ Max

03.2023 - Current

Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Identified potential shoplifting incidents, implementing loss prevention strategies to protect store assets.
Restock products
Promoted offerings by expression passion for company brand, products, services and solutions to customers.
Provided exceptional services and pleasant shopping experiences to retail customers.

Dietary Aide

Crossroads Nursing And Rehabilitation Center

01.2020 - 12.2021

Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
Discarded outdated food products and maintained waste disposal procedures.
Meal prep the food through the day
Arranged tray and or table settings with proper tableware, condiments, and tray card.
Regularly visited elders
Light Housekeeping

Caregiver

Hope Services Hawaii

06.2015 - 11.2019

Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Assisted patients with self-administered medications.
Assisted with daily living activities, running errands, and household chores.

Education

High School Diploma -

Nairobi High School

Nairobi Kenya

12.2006

Skills

Time Management
Complaint Management
Fluent in Somali and English

Strong Communication and Interpersonal Skills
Customer Engagement

Timeline

Retail Associate

TJ Max

03.2023 - Current

Dietary Aide

Crossroads Nursing And Rehabilitation Center

01.2020 - 12.2021

Caregiver

Hope Services Hawaii

06.2015 - 11.2019

High School Diploma -

Nairobi High School