Faizeh Formoso
West Palm Beach
Summary
Dynamic Sr. Solutions Consultant at UKG with expertise in global payroll and HCM SaaS. Achieved a 30% reduction in payroll processing time through tailored solutions and effective client engagement. Proficient in SQL and skilled in stakeholder communication, driving successful implementations and enhancing client satisfaction.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Sr. Solutions Consultant
UKG
Weston
01.2021 - Current
- Delivered tailored SaaS solutions, reducing payroll processing time by up to 30%.
- Directed complex HCM and payroll implementations for enterprise clients across U.S., LATAM, and EMEA.
- Customized and integrated UKG Pro with third-party products to align with business objectives.
- Conducted workshops with senior members of client organizations to assess requirements effectively.
- Managed data mapping, API integrations, and testing for seamless deployments.
- Communicated technical concepts to stakeholders using visual aids and detailed documentation.
- Built training programs that increased system utilization and improved client satisfaction scores.
- Fostered relationships with clients up to CXO level, acting as a trusted advisor.
Sr. Compensation & Benefits Specialist
Trustbridge
West Palm Beach
09.2017 - 01.2021
- Company Overview: Nonprofit healthcare organization with 1,800+ employees and multi-state operations.
- Oversaw payroll, benefits, and HRIS operations for 1,800 employees, ensuring compliance with federal/state legislation (HIPAA, ACA, FMLA).
- Partnered with IT and vendors to integrate payroll, benefits, and compensation data across ERP/HCM platforms, improving accuracy and compliance.
- Developed SQL-based dashboards and payroll analytics for executives, reducing manual reporting efforts by 50%.
- Led onboarding automation project (iCIMS), improving efficiency and reducing HR processing time by 40%.
- Implemented and executed global compensation programs (GSMS, Bonus, LTIP).
- Verified monthly premium statements for all group insurance policies and maintain statistical data relative to premiums and costs.
- Conduct a monthly billing audit.
- Annual participation and development of the overall benefits programs for salaried and union employees.
- Nonprofit healthcare organization with 1,800+ employees and multi-state operations.
- Offered subject matter expertise on employment regulations, compensation policies and personnel management procedures to optimize internal structures.
Talent Acquisition Manager
Island Hospitality Management
West Palm Beach
01.2017 - 09.2017
- Directed recruitment and onboarding processes using HRIS integrations across multiple locations.
- Streamlined hiring, compliance, and payroll processes, reducing time-to-hire and enhancing onboarding experience.
- Collaborated on system enhancements to support payroll accuracy and HRIS scalability.
- Ensured national recruiting and staffing programs complied with legal and regulatory requirements.
- Led proactive updates for business and human resources on recruiting progress and market feedback.
Loss Control Specialist
Eptisa Engineering
Miramar
01.2013 - 12.2016
- Performed comprehensive risk assessments and maintained registers for financial and operational risks.
- Supported budgeting, forecasting, and claims management; reviewed contracts for compliance alignment.
- Collaborated with project managers to mitigate risks of delays, disputes, and scope changes.
- Provided regular updates on risk/financial status to senior leadership, improving governance.
- Ensured OSHA, DOT, and EPA compliance through consistent facility audits.
- Investigated accidents to identify root causes and implement corrective actions.
- Collaborated with personnel to resolve compliance issues and improve safety practices.
- Conducted presentations on regulatory updates and safety protocols for staff and management.
Education
Tech Sales & SaaS Sales Engineering Masterclass -
Sales Academy of Technology
08-2025
Fundamental Payroll Certification (FPC) -
American Payroll Association
04-2021
B.S. - Health Services, Health Administration
University of Arizona
Tucson, AZ01-2016
Certificate - AI Business Strategy
Johns Hopkins University
Skills
- Global payroll and HCM SaaS
- Project management
- Compliance monitoring
- Risk assessment
- SaaS solutions
- Client engagement
- Technical communication
- Pre-sales consulting
- RFP responses
- Value-based demos
- Solution discovery
- Technical workshops
- Stakeholder engagement
- Integrations and API configuration
- Data mapping and testing
- UAT and deployment support
- AI and automation
- Predictive analytics and virtual agents
- SQL and Python proficiency
- Platform technologies expertise
- Workforce optimization strategies
- Technical requirement design and solution design
- Business analysis and proposal writing
- Training, mentoring, and software development
- Customer relationship management (CRM)
- Artificial intelligence solutions implementation
Certification
SOC 2 Compliance Essential Training-Issued Aug 2025
Artificial Intelligence Foundations: Machine Learning-Issued May 2025
CX Customer Experience Professional -Issued May 2025
Lean Six Sigma Yellow Belt-Issued Feb 2020
Timeline
Sr. Solutions Consultant
UKG
01.2021 - Current
Sr. Compensation & Benefits Specialist
Trustbridge
09.2017 - 01.2021
Talent Acquisition Manager
Island Hospitality Management
01.2017 - 09.2017
Loss Control Specialist
Eptisa Engineering
01.2013 - 12.2016
Tech Sales & SaaS Sales Engineering Masterclass -
Sales Academy of Technology
Fundamental Payroll Certification (FPC) -
American Payroll Association
B.S. - Health Services, Health Administration
University of Arizona
Certificate - AI Business Strategy
Johns Hopkins University