Faizon Brandley
Spring,TX
Overview
5
5
years of professional experience
Work History
Process Guide
Amazon
10550 Ella Blvd, Houston, TX, 77038
06.2019 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Followed procedures at all times for personal and team safety.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
- Communicated with other departments to facilitate fulfillment activities and address issues.
- Using workbooks in excel to track and monitor various processes.
- Coordinating with management to ensure proper workflows are carried out.
- Problem solve current and possible future issues, along with providing real time feedback over processing matters.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Reduced error rates by implementing robust quality control measures within critical processes.
Education
Associate of Arts - Business Management
Lone Star College System
Spring, TX05.2019
Skills
- Standard Operating Procedures
- Coaching and Mentoring
- Collaborative mindset
- Slack
- Excel
- Team Leadership
- Time Management
- Process Improvement
- Complex Problem-Solving
- Processes and procedures
- Workflow Optimization
- Feedback Management
Activities/Hobbies
- Read
- Audio Engineer
- Produce
- Investing
- Workout
Timeline
Process Guide
Amazon
06.2019 - Current
Associate of Arts - Business Management
Lone Star College System