Sherry Smith
Madison,MS
Summary
At Amazon, as a Process Guide, I am organized, team player, and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals, that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
1
1
year of professional experience
Work History
Process Guide
Amazon
Canton
02.2024 - Current
- Lead start up meetings to a group of 20+ associates.
- Coached employees on best practices for maintaining high-quality standards throughout all processes.
- Drive workflow and daily production goals,
- Reduced error rates by implementing robust quality control measures within critical processes.
- Implemented process improvements for increased productivity and cost savings.
- Performed regular audits to ensure compliance with established procedures and guidelines.
- My responsibility consists of supporting PA and AM of a department by contributing to labor allocation and communicating with other PG’s.
- Identifies areas for associates to cross in different department.
- Ensuring all associates have proper PPE at all times,
- Work hands-on in the fulfillment center as needed,
- Assist and coach associates with process problems
- Identify and address safety hazards, and coach associates in safety initiatives.
Education
Associate of Science - Surgical Technology
Holmes Community College
Goodman, MS05.2026
Associate of Arts - Social Work
Holmes Community College
Goodman, MS05.2023
High School Diploma -
Lanier High School
Jackson, MS05.2019
Skills
Standard Operating Procedures
Coaching and Mentoring
Collaborative mindset
Innovation and Creativity
Goal-Oriented
Processes and procedures
Employee Motivation
Policy Enforcement
Timeline
Process Guide
Amazon
02.2024 - Current
Associate of Science - Surgical Technology
Holmes Community College
Associate of Arts - Social Work
Holmes Community College
High School Diploma -
Lanier High School