Falesha Stout
Fort Wayne,IN
Summary
Motivated and dependable professional with 10+ years of experience in environmental services, customer service, operations, warehousing, and site supervision. Skilled in team leadership, training, and safety compliance, with proven ability to maintain efficient workflows and high customer satisfaction. Recognized for adaptability, problem-solving, and dedication to continuous learning and growth.
Overview
14
14
years of professional experience
Work History
Supervisor
Canon Business Process Services
02.2026 - Current
- Managed inventory control systems to streamline supply chain processes and reduce costs.
- Developed training programs that improved employee retention and job satisfaction.
- Analyzed operational data to identify trends and inform strategic decision-making.
- Fostered a collaborative work environment, promoting teamwork and communication among staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Supervisor
Caravan Facility Management
09.2025 - 01.2026
- Oversaw daily operations, ensuring efficient workflow and adherence to safety standards.
- Trained and mentored staff, enhancing team performance and operational knowledge.
- Implemented process improvements that increased productivity and reduced downtime.
- Coordinated maintenance schedules, optimizing facility readiness and equipment longevity.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
Site Supervisor
Jack Laurie Group
02.2023 - 05.2025
- Directed daily site operations and supervised staff, delegating tasks to maximize workflow efficiency.
- Improved team performance by creating clear communication systems that reduced delays.
- Purchased and tracked project materials, maintaining accurate inventory levels.
- Conducted new-hire and refresher training sessions, improving staff skills and compliance by 20%.
- Enforced OSHA and company safety standards, resulting in zero major incidents.
J Pro Scanner – Heavy Duty Truck Dept.
Indiana Auto Auction
04.2020 - 01.2023
- Operated heavy-duty scanning equipment and machinery while maintaining strict safety compliance.
- Applied analytical problem-solving to resolve workflow and operational challenges.
- Delivered consistent customer support, addressing inquiries and building positive relationships.
- Maintained organized and sanitary work areas, improving operational efficiency.
Sales & Customer Service Representative
Kroger
12.2018 - 10.2020
- Delivered top-tier customer service, resolving complaints and enhancing loyalty.
- Managed order processing, tracked shipments, and coordinated timely deliveries.
- Handled cash transactions with accuracy, maintaining 100% financial integrity.
- Used persuasive communication to increase sales and upsell promotions.
Environmental Services Associate
Parkview Hospital
01.2015 - 12.2018
- Maintained clean, eco-friendly, and sanitary environments in a hospital setting.
- Specialized in handling biohazardous materials and ensured proper disposal.
- Conducted training sessions on environmental health protocols for new staff.
- Introduced improved housekeeping methods, raising cleanliness scores.
Shipping & Receiving Associate
Pacful Warehouse
01.2012 - 11.2015
- Coordinated incoming and outgoing shipments, ensuring accuracy and timeliness.
- Picked and packed products efficiently while maintaining high quality standards.
- Operated forklifts and other warehouse equipment safely and productively.
Picking & Packing Associate
D&W Fine Packing
10.2011 - 01.2012
- Picked and packed items for shipping and distribution.
- Performed quality control inspections to ensure product accuracy.
- Supported shipping and receiving team operations.
Education
GED -
Anthis Career Center
Fort Wayne, INSkills
- Communication & Team Leadership
- Customer Service & Relationship Building
- Time & Task Management
- Training & Employee Development
- Safety & Compliance Monitoring
- Problem-Solving & Critical Thinking
- Warehouse Operations & Forklift Operation
- Shipping, Receiving & Inventory Control
Timeline
Supervisor
Canon Business Process Services
02.2026 - Current
Supervisor
Caravan Facility Management
09.2025 - 01.2026
Site Supervisor
Jack Laurie Group
02.2023 - 05.2025
J Pro Scanner – Heavy Duty Truck Dept.
Indiana Auto Auction
04.2020 - 01.2023
Sales & Customer Service Representative
Kroger
12.2018 - 10.2020
Environmental Services Associate
Parkview Hospital
01.2015 - 12.2018
Shipping & Receiving Associate
Pacful Warehouse
01.2012 - 11.2015
Picking & Packing Associate
D&W Fine Packing
10.2011 - 01.2012
GED -
Anthis Career Center