Faline Keller
Zachary ,La
Summary
Outgoing, highly efficient, and skilled professional in multiple areas. Offering 23 years of performance in fast-paced and challenging environments. Passionate population advocate and resourceful team player focused on improving environments using knowledge of effective Team Building, Event Planning, Employee Engagement, HR administration, Community Education & Outreach, Recruiting, Records Management, and multiple site office management. My passion is seeing and bringing out the best in others.
Overview
17
17
years of professional experience
Work History
Programs Specialist
Louisiana Correctional Institute for Women
Baker, LA
01.2022 - Current
- The ultimate Liaison. Liaison between employees and senior leadership, between inmates and Warden's, between inmates and their families. All to address inquiries and foster resolutions to problems. But it's not all negative, I also get to report good news and share in celebrations of accomplishments.
- Implement employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
- Organize and maintain inmate transport population as it relates to legal trips both inside and outside of the prison.
- Organize and maintain in-house disciplinary board as it relates to the inmate population.
- Participates in ongoing training and compliance activities.
- Organize and fundraise multiple events throughout the year for the facility for both employee and inmate organizations. Also serve on the La State Employee Wellness Committee.
HR Specialist
Louisiana Correctional Institute for Women
Baker , LA
08.2019 - 05.2021
- Safeguarded human resource information, maintaining employee confidence and protecting operations.
- Maintained human resources records by processing applications and resumes.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
- Established and generated various reports to verify HR compliance.
- Worked cross-functionally to optimize efficiency and execute on HR business processes.
- Partnered with senior HR team to communicate company standards and policies.
- Provided essential support to address individual HR needs of employees.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
- Processed employee rehires, transfers, terminations and withholdings.
- Supported payrolls, driving timely and accurate payment of employee wages.
Community Educator/Outreach
Arnold O&P
Shreveport, La
01.2014 - 10.2016
- Educated the healthcare community in relation to the prosthetic field to help improve prosthetist/doctor/patient relationships
- Held workshops and luncheons to foster Q&A Sessions for various organizations. Sometimes for just medical professionals and many times for both medical professionals and patients and their famliies.
- Served as liaison between management, clinical staff and the community.
- Created and monitored all company social media to facilitate interaction with patients and the community.
- Advocated on behalf of those who were initially denied coverage for devices so they could regain mobility and quality of life.
- For patients without insurance coverage I assisted in helping them find community services both locally and nation wide that could help with medical costs of obtaining a mobility device.
Psychiatrist Assistant
Health Paradigm
Ruston, La
08.2012 - 01.2014
- Effectively managed time and caseloads based on 200 sessions per week for two offices in two cities.
- Recorded, charted, and filed patient data and medical records.
- Carefully reviewed medical records for accuracy and completion as required by insurance companies.
- Resolved and clarified issues with patient medications and collaborated with local pharmacies.
Cash Office/Front End Supervisor
Kohls
Monroe, La
09.2007 - 04.2011
- Balanced 27 registers and store safe daily.
- Resolved customer questions, issues and complaints.
- Effectively communicated with team members to maintain clearly defined expectations.
- Built and maintained effective relationships with peers and upper management.
Education
Bachelor of Science - Child Protection & Juvenile Justice
Bellevue University
2018
Skills
- Proven patience and self-discipline
- Personal and professional integrity
- Relationship and team building
- Staff training and development
- Strong communicator
- Conflict resolution techniques
- Staffing management ability
- Scheduling
- Skilled multi-tasker
- Management of remote employees
- Personnel engagement
- Manager coaching and training
- Vendor relations
- Talent acquisition
- Payroll and benefits administration
Timeline
Programs Specialist
Louisiana Correctional Institute for Women
01.2022 - Current
HR Specialist
Louisiana Correctional Institute for Women
08.2019 - 05.2021
Community Educator/Outreach
Arnold O&P
01.2014 - 10.2016
Psychiatrist Assistant
Health Paradigm
08.2012 - 01.2014
Cash Office/Front End Supervisor
Kohls
09.2007 - 04.2011
Bachelor of Science - Child Protection & Juvenile Justice
Bellevue University
Similar Profiles
Darcey MillerDarcey Miller
RN Supervisor at Louisiana Correctional Institute for WomenRN Supervisor at Louisiana Correctional Institute for Women
Vanessa McKneelyVanessa McKneely
RN at LCIW (Louisiana Correctional Institute for Women)RN at LCIW (Louisiana Correctional Institute for Women)
Chad BrownChad Brown
Maintenance Foreman at Louisiana Correctional Institute for WomenMaintenance Foreman at Louisiana Correctional Institute for Women