Darcey Miller
Baker
Summary
Healthcare professional with solid background in nursing supervision and patient care management. Proven ability to lead teams effectively and improve patient outcomes through strategic planning and resource management. Known for fostering collaborative team environments and adapting to evolving healthcare challenges while utilizing critical thinking and problem-solving skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
RN Supervisor
Louisiana Correctional Institute for Women
02.2022 - Current
- Serves as charge nurse and assumes responsibility for staffing and/or care of patients within a unit
- Assists in maintaining patient care standards by supervising and directing activities of subordinate nurses
- Receives physicians' instructions regarding patient care and ensures that orders are transmitted to other units as needed
- Oversees delegation of simple nursing and other therapeutic procedures to lower-level professional and paraprofessional employees
- Makes regular patient rounds to observe and assess patients' physical conditions and behaviors, evaluates the quality of care provided, and ensures proper documentation of treatment and nursing observations
- Served as an approachable leader who consistently addressed concerns raised by both nursing staff regarding patient care issues or operational challenges within the unit effectively resolving them promptly whenever possible.
Medical Certification Specialist II
Louisiana Dept of Health - Health Standards
08.2018 - 02.2022
- Conduct surveys/assessments to verify that the services provided to individuals by providers, facilities, waivers, and/or long-term programs comply with federal certification, state regulations, and established state standards
- Obtains information from the review of records, staff and resident interviews, and personal observations relative to the operation of the medical facility, compliance standards, and quality of medical care provided
- Compiles information derived from surveys to recommend whether licensure and/or certification should be granted, denied, deferred, or continued
- Conducts special investigations in response to complaints and prepares report findings
- Maintained up-to-date knowledge of industry regulations and best practices, ensuring compliance throughout all certification activities.
RN Case Manager
Anthem/Healthy Blue - Louisiana Medicaid
12.2017 - 08.2018
- Care management of members with HIV, Behavioral health needs, and justice-involved members transitioning back into society with their medical and mental health needs
- Responsible for performing telephonic or face-to-face clinical assessments to identify, evaluate, coordinate, and manage member’s needs, including physical health, behavioral health, social services, and long-term services and supports
- Manages members with chronic illnesses, co-morbidities, and/or disabilities to ensure cost-effective and efficient utilization of health benefits
- Obtains a thorough and accurate member history to develop an individual care plan
- Develop the care plan for services for the member and ensure the member’s access to those services
- Conducts additional necessary assessments to develop, monitor, evaluate, and revise the member’s care plan to meet the member’s needs
- Facilitate authorizations/referrals for service utilization, as appropriate, within the benefits structure to assist with the implementation of care plans
- Interfaces with Medical Directors, Physician Advisors, and/or interdisciplinary teams on developing care management treatment plans
- Directs the work of an LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals in coordinating services for the member
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Educated patients and families on available community resources, facilitating access to necessary support services.
RN 3
Louisiana Correctional Institute for Women
01.2017 - 12.2017
- Medical trips and Telemedicine coordinator
- With Telemedicine, I coordinate and conduct17 specialty clinics, including cardiology, pulmonary, renal, oncology, and HIV
- I assist the physicians with exams using a television monitor, cameras, the internet, and other special equipment
- As medical trips coordinator, I input referrals using Eceptionist and LSU Health Link Diagnostic services
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Schedule initial/follow specialty appointments and coordinate off-site Diagnostic testing
RN Supervisor
Elayn Hunt Correctional Center
02.2015 - 01.2017
- Supervise eight areas throughout EHCC medical complex
- Our clinics provide care for all of LA DOC facilities
- We specialize in Ortho, Pain Management, Urology, General Surgery, Neurology, Ophthalmology, and PT
- Oversee the off-site medical scheduling dept and the Laboratory
- Supervise the D1 outpatient clinic, which has three providers who usually see about 60 patients daily
- This clinic also has12-hour pill call nurses who do the med passes, wound care, EKGs, injections, and minor
- Supervise HSU (Hunts Special Unit), a24-hour mental health facility that houses most of the mentally ill offenders throughout LA DOC
- This unit also has the cellblock, which is considered a step-down unit, and pill-pass nurses
- Besides overseeing the clinics and staff, I also do new hire orientation, PES planning, payroll, and scheduling, and serve as the first-line supervisor
Education
Master of Science - Psychiatric Mental Health Nurse Practitioner,APRN
Herzing University
Milwaukee04-2026
Bachelor of Science in Nursing - Nursing, BSN
Chamberlain University
Addison, IL03.2024
Associate Degree in Nursing - Nursing
Southwest Mississippi Community College
Summit, MS05-2009
Skills
- Clinical leadership
- HIPAA compliance
- Healthcare technology
- Certified in CPR/BLS
- Basic life support for health care providers (BLS)
- Epic systems
- Medicare compliance
- Health information systems
- Quality improvement
- Electronic medical record software
- Clinical staff management
- Continuing education
Certification
- RN
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Federal Surveyor/Medical Certification Specialist
- Centers for Medicaid and Medicare 2019-06
Timeline
RN Supervisor
Louisiana Correctional Institute for Women
02.2022 - Current
Medical Certification Specialist II
Louisiana Dept of Health - Health Standards
08.2018 - 02.2022
RN Case Manager
Anthem/Healthy Blue - Louisiana Medicaid
12.2017 - 08.2018
RN 3
Louisiana Correctional Institute for Women
01.2017 - 12.2017
RN Supervisor
Elayn Hunt Correctional Center
02.2015 - 01.2017
- RN
- CPR/AED Certification
- Basic Life Support Certification (BLS)
- Federal Surveyor/Medical Certification Specialist
- Centers for Medicaid and Medicare 2019-06
Master of Science - Psychiatric Mental Health Nurse Practitioner,APRN
Herzing University
Bachelor of Science in Nursing - Nursing, BSN
Chamberlain University
Associate Degree in Nursing - Nursing
Southwest Mississippi Community College
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