Fallon Hunt
Newburgh,USA
Summary
Dedicated customer service professional with strong communication skills, thriving in challenging and stable environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Monitor
Quality Bus Services
Newburgh, NY
09.2023 - Current
- Assisting students with entering or exiting the school bus/van using needed seat belts, car seats or wheelchair restraints, etc
- Enforced safety standards for passengers
- Document violations for supervisor review
- Assisted passengers during vehicle evacuations in emergencies
- Ensured students retrieved belongings before exiting the bus/van
- Maintain vehicle cleanliness
Patient Service Representative
The Institute for Family Health
New Paltz, NY
05.2023 - 06.2023
- Responded to customer inquiries via phone
- Executed data entry tasks
- Request patients' health documentation
- Handled high volume of incoming and outgoing calls
- Assessed clients' requirements, provided clear information and conducted detailed research on each concern
Fitting Room Associate
Walmart Supercenter
Newburgh, NY
05.2021 - 05.2023
- Organized fitting areas
- Handled customer inquiries both in person and via phone
- Stocked merchandise accurately using work equipment.
- Handled scanners to ensure precise inventory records
Customer Service Desk Associate
Walmart Supercenter
Newburgh, NY
01.2019 - 05.2021
- Processed merchandise exchanges and returns
- Process money orders and utility bills payments
- Ensures cleanliness of workstation
- Handle sales transactions for merchandise and goods
- Handled cash register reconciliation tasks for each shift
- Train and acclimate new colleagues
Cashier Associate
Walmart Supercenter
Newburgh, NY
09.2014 - 01.2019
- Handled sales transactions and payments
- Responded to customer questions and addressed needs
- Maintained workstations in orderly condition
- Helped stocking tasks during less busy hours
- Performed daily cash register reconciliation
- Facilitated initial training sessions for incoming staff
- Provided support to associates throughout the store
Education
Associate of Science - Theatre Arts
Borough of Manhattan Community College
New York, NYSkills
- Empathetic Listener
- Adaptable Work Style
- Positive Engagement
- Customer Support
- Effective Stress Management
- Effective Communication
- Customer Conflict Resolution
- Efficient Worker
- Self-Discipline
- Workplace Safety Understanding
- Emergency Preparedness
Certification
- Phlebotomy Technician
Completed 100 clock hours under the Hudson Valley Career Training.
Trained in performing venipuncture, dermal puncture and capillary puncture.
Learned dealing with safety hazards using PPE.
Learned the order of draw including the blood collection color code tubes.
Timeline
Monitor
Quality Bus Services
09.2023 - Current
Patient Service Representative
The Institute for Family Health
05.2023 - 06.2023
Fitting Room Associate
Walmart Supercenter
05.2021 - 05.2023
Customer Service Desk Associate
Walmart Supercenter
01.2019 - 05.2021
Cashier Associate
Walmart Supercenter
09.2014 - 01.2019
- Phlebotomy Technician
Completed 100 clock hours under the Hudson Valley Career Training.
Trained in performing venipuncture, dermal puncture and capillary puncture.
Learned dealing with safety hazards using PPE.
Learned the order of draw including the blood collection color code tubes.
Associate of Science - Theatre Arts
Borough of Manhattan Community College
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