Fallon Sinkler
Sykesville,MD
Summary
Dynamic and dependable customer service professional with over four years of experience in the restaurant and hospitality sectors. Skilled in fostering positive guest relationships, managing high-volume service demands, and ensuring precision in fast-paced environments. Demonstrates exceptional communication, multitasking, and problem-solving abilities, consistently contributing to team success and enhancing customer satisfaction. Committed to delivering outstanding service experiences that exceed expectations.
Overview
4
4
years of professional experience
Work History
Host & Waitress
Basta Pasta
01.2021 - 03.2025
- Greeted and seated guests promptly and courteously.
- Took and entered food & beverage orders accurately into the POS system.
- Delivered attentive service, consistently checking on guest satisfaction.
- Handled payments with precision via cash and credit.
- Managed large parties and high-volume shifts with efficiency.
- Promoted specials and upsold desserts and menu items.
- Assisted bartenders by learning basic drink preparation and service.
Front Desk Associate
Malibu Tanning Salon
02.2024 - 06.2024
- Welcomed and assisted clients with tanning services and memberships.
- Educated clients on packages, services, and safety procedures.
- Maintained cleanliness and sanitization of tanning equipment and lobby.
- Handled phone inquiries and processed sales transactions.
Waitress
Oscar’s Alehouse
08.2023 - 09.2023
- Delivered excellent guest service in a fast-paced restaurant setting.
- Accurately processed orders and ensured timely food & beverage delivery.
- Maintained professionalism and positive guest experiences.
Education
Associate Degree - Public Health
Carroll Community College
Westminster, MDHigh School Diploma - undefined
Century High School
Sykesville, MD01.2022
Skills
- Strong Communication & Interpersonal Skills
- Teamwork & Collaboration
- Customer Service Excellence
- Multitasking in Fast-Paced Environments
- Cash Handling & POS Systems
- Dependable, Honest, and Loyal
- Effective time management
- Telephone reception
- Task prioritization
Timeline
Front Desk Associate
Malibu Tanning Salon
02.2024 - 06.2024
Waitress
Oscar’s Alehouse
08.2023 - 09.2023
Host & Waitress
Basta Pasta
01.2021 - 03.2025
High School Diploma - undefined
Century High School
Associate Degree - Public Health
Carroll Community College
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