Rani Kunwar
Summary
Dedicated and customer-focused hospitality professional with experience in both fine-dining and fast-paced self-service environments. Skilled in delivering warm, attentive service, managing front-of-house operations, and creating positive guest experiences. Known for strong communication, quick problem-solving, and the ability to multitask efficiently under pressure. Excels in menu guidance, POS operation, and maintaining a clean, welcoming atmosphere. Recognized for reliability, professionalism, and consistently going above and beyond to ensure customer satisfaction.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
Work History
Waitress
Daruchini restaurant and cafe
Brooklyn, New York
07.2025 - 11.2025
- Made guests feel valued from the start by greeting them warmly, seating them thoughtfully, and ensuring a pleasant, welcoming atmosphere.
- Provided knowledgeable menu and beverage recommendations, suggested add-ons, and contributed to higher sales.
- Maintained high service standards by monitoring tables, refilling drinks, and checking in regularly to ensure guest satisfaction.
- Supported peak operations by assisting at the counter, preparing front-of-house food items, and coordinating with kitchen staff for timely service.
- Handled guest concerns professionally and created positive, memorable experiences that encouraged repeat visits.
- Maintained a clean, organized floor and upheld the restaurant’s fine-dining atmosphere while multitasking efficiently.
- Recognized for exceptional hospitality, reliability, and strong teamwork in a fast-paced environment.
Sales Associate
Premium Sweets Dal and Chal
Jamaica, NY
01.2025 - 07.2025
- Warmly greeted customers and guided them through the self-service process to ensure a smooth experience.
- Managed counter service efficiently—took orders, prepared items, and delivered fast, accurate service.
- Handled POS payments accurately and maintained a clean, organized, and fully stocked counter area.
- Called out completed orders and assisted with table delivery when customers needed support.
- Checked on customers regularly to make sure they were satisfied and had everything they needed, even in a self-service setup.
- Recommended menu items and add-ons, contributing to strong customer satisfaction.
- Supported front-of-house operations with proactive restocking, quality monitoring, and teamwork.
Receiptionist
Jungle Restaurant and Bar
01.2022 - 07.2022
- Welcomed and escorted guests to their tables, providing menu insights and daily specials.
- Coordinated with waitstaff and kitchen team to ensure smooth service operations.
- Consistently achieved guest satisfaction.
Receiptionist
Pioneers' Higher Education Academy
04.2021 - 08.2021
- Maintained records of students and visitors
- Greeted and welcomed visitors and solved problems
- Recorded and maintained office expenses
- Notified relevant employees when visitors arrived
- Handled transcription, faxing, printing and photocopying
Education
Associate of Applied Science -
LaGuardia Community College
Long Island City, NY 03.2025 - 11.2025
SLC -
Pioneers' English Secondary School
Nepal 08.2021 - 08/2023
SEE -
Pioneers' English Boarding School
Nepal 04.2009 - 04/2021
Skills
- Exceptional Customer Service & Hospitality
- Strong Communication & Interpersonal Skills
- Problem Solving & Quick Decision Making
- POS Systems & Basic Computer Operation
- Order Accuracy & Fast-Paced Multitasking
- Menu Knowledge, Upselling & Recommendations
- Teamwork & Professional Collaboration
- Cash Handling & Payment Processing
- Front-of-House Operations
- Guest Greeting, Seating & Table Management
- Conflict Resolution & Guest Support
- Time Management & Organizational Skills
- Maintaining Clean, Professional Workspaces
- Ability to Stay Calm Under Pressure
References
- Shankar Khanal, bombholebaba3@gmail.com, 9851152338, Pioneers' Multiple Campus
- Megh Raj Gaihre, +977 9856055536, Pioneers' Higher Education Academy
- Manoj@premiumsweets.ca , Premium Sweets Dal and Chal
- (929) 407-0843 , Daruchini Restaurant & Cafe
Languages
- English
- Nepali
- Hindi
Personal Information
Date of Birth: 04/12/06
I hold a NYC food Protection Certificate
Timeline
Waitress
Daruchini restaurant and cafe
07.2025 - 11.2025
Associate of Applied Science -
LaGuardia Community College
03.2025 - 11.2025
Sales Associate
Premium Sweets Dal and Chal
01.2025 - 07.2025
Receiptionist
Jungle Restaurant and Bar
01.2022 - 07.2022
SLC -
Pioneers' English Secondary School
08.2021 - 08/2023
Receiptionist
Pioneers' Higher Education Academy
04.2021 - 08.2021
SEE -
Pioneers' English Boarding School
04.2009 - 04/2021