Office management professional with a track record of streamlining office operations and driving productivity through effective team collaboration. Skilled in resource management, conflict resolution, and multitasking, with a flexible approach to changing needs. Known for reliability and a results-driven mindset, consistently delivering high standards in fast-paced environments. Detail-oriented with exceptional communication and project management skills. Demonstrated ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for proactive problem-solving and process optimization to support team objectives.
Overview
19
19
years of professional experience
Work History
Senior Office Manager
Hill's Welding & Engineering
02.2012 - Current
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Conducted thorough audits of payroll records to identify discrepancies and areas for improvement.
Managed payroll documentation for department with approval over time cards and leave.
Managed company payroll, ensuring timely and accurate payment to all employees.
Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
Managed benefits administration, ensuring accurate enrollment and providing helpful resources for employees.
Supported coordination of benefits open enrollment activities and process.
Updated and maintained employee attendance records.
Completed weekly payroll for 70+ employees.
Bank Teller
United Security Bank
05.2011 - 02.2012
Handled various accounting transactions.
Executed wire transfers, stop payments and account transfers.
Reconciled cash drawer and resolved discrepancies.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Assisted customers with compromised debit cards and issued new credentials.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.