Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Supervisor/System Management Specialist
Rocky Head Pizza Co., LLC
06.2013 - Current
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Evaluated employee performance and coached and trained to improve weak areas.
Maintained compliance with company policies, objectives, and communication goals.
Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
Conducted routine inspections to check quality and compliance with established specifications.
Collected, arranged, and input information into database system.
Generated reports detailing findings and recommendations.
Forecast sales and hourly labor percentages as well as product percentages to ensure cost are kept inline.
Co-Owner
Renaissance Tanning & Gifts
05.2009 - 06.2017
Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
Showed associates how to improve customer interactions and increase sales with successful communication and consultative strategies.
Managed team of full-time and part-time staff, trained new workers and monitored performance.
Prepared bank deposits and handled business sales, returns and transaction reports.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Managed purchasing, sales, marketing and customer account operations efficiently.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Comptroller
Rocky Head Pizza Co., LLC
05.2006 - 08.2009
Prepared internal and regulatory financial reports, balance sheets and income statements.
Utilized financial software to prepare consolidated financial statements.
Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
Prepared balance sheets, cash flow reports and income statements.
Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
Managed payroll data entry and processing for 50+ employees to comply with predetermined company guidelines.
Prepared and filed tax returns and generated monthly reports in compliance with regulatory and organizational standards.
Education
Bachelor of Science - Global Business
University of Mobile
Mobile, AL
05.2006
High School Diploma -
Ariton High School
Ariton, AL
05.2003
Skills
Team Management
Business Administration
Financial Management
Training and Development
Supervising Employees
New Hire Processing
Timeline
Supervisor/System Management Specialist
Rocky Head Pizza Co., LLC
06.2013 - Current
Co-Owner
Renaissance Tanning & Gifts
05.2009 - 06.2017
Comptroller
Rocky Head Pizza Co., LLC
05.2006 - 08.2009
Bachelor of Science - Global Business
University of Mobile
High School Diploma -
Ariton High School
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