Falyn Smith
Lapeer,MI
Summary
Adaptable professional with a versatile background in healthcare and customer service. Recent graduate with foundational knowledge in phlebotomy and hands-on experience gained through an extensive academic internship. Demonstrates strong teamwork, problem-solving, and time-management skills. Eager and prepared to start my career and make meaningful contributions with compassion, commitment, and drive.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
Nordstrom Rack
Morrisville, NC
11.2025 - 03.2026
- Assisted customers in selecting merchandise based on preferences and needs.
- Maintained organized displays to enhance product visibility and accessibility.
- Collaborated with team members to ensure efficient store operations.
Donation Sorter/Front End Cashier
Goodwill Industries Store & Donation Center
Morrisville, NC
04.2025 - 11.2025
- Sorted incoming donations to ensure quality and appropriate categorization for resale.
- Greeted and provided friendly service to donors and assisted in transferring items to facility.
- Processed transactions accurately using point-of-sale systems, ensuring efficient check-out procedures.
Cashier
Once Upon A Child Franchise
Flint, MI
01.2025 - 03.2025
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Processed incoming donations efficiently, ensuring accurate categorization and inventory management.
Restaurant Hostess
Sidecar Slider Bar
Birmingham, MI
08.2024 - 11.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Communicated effectively with kitchen and service staff to optimize guest experience.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
Housekeeper
Best Western Hotel
Birch Run, MI
10.2023 - 05.2024
- Maintained cleanliness and organization of guest rooms to enhance overall guest satisfaction.
- Collaborated with team members to prioritize housekeeping tasks effectively.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Housekeeper
IHG Hotels
Troy, MI
07.2022 - 03.2023
- Utilized cleaning equipment and supplies safely, adhering to safety protocols.
- Assisted in training new staff on housekeeping procedures and best practices.
- Reported maintenance issues promptly to ensure a seamless guest experience.
Barista
Starbucks
Oak Park, MI
01.2022 - 06.2022
- Prepared and served high-quality beverages while maintaining cleanliness standards.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Managed cash register operations, ensuring accurate transactions and balancing at shift end.
Education
No Degree - Phlebotomy
Alamance Community College
Graham, NC02-2026
High School Diploma -
Sterling Heights High School
Sterling Heights, MI06-2021
No Degree - Early College
Macomb Community College
Warren, MI05-2022
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Capillary puncture
- Pediatric phlebotomy
- Geriatric phlebotomy
Certification
- Certified phlebotomy technician (PBT), ASCP - [03/2026-03/2029]
- BLS certified, AHA - [12/2025]
- Certified nursing assistant, Covenant Academy - EXPIRED
Timeline
Sales Associate
Nordstrom Rack
11.2025 - 03.2026
Donation Sorter/Front End Cashier
Goodwill Industries Store & Donation Center
04.2025 - 11.2025
Cashier
Once Upon A Child Franchise
01.2025 - 03.2025
Restaurant Hostess
Sidecar Slider Bar
08.2024 - 11.2024
Housekeeper
Best Western Hotel
10.2023 - 05.2024
Housekeeper
IHG Hotels
07.2022 - 03.2023
Barista
Starbucks
01.2022 - 06.2022
No Degree - Phlebotomy
Alamance Community College
High School Diploma -
Sterling Heights High School
No Degree - Early College
Macomb Community College