FALYNN GRAGNANI
Tempe,AZ
Summary
Dependable and organized college student with extensive experience in customer service and hospitality. Skilled at managing multiple tasks in fast-paced environments while creating positive guest experiences. Eager to contribute a strong work ethic and friendly demeanor to a vibrant bottle service or nightlife setting.
Overview
7
7
years of professional experience
Work History
Employee
Browns House Cleaning
03.2019 - 01.2025
- Delivered reliable, professional service to enhance client satisfaction.
- Engaged with clients to clarify needs and expectations for tailored service.
- Ensured high attention to detail to complete tasks accurately and efficiently.
- Organized daily tasks to maximize productivity while working independently.
- Maintained a professional and respectful attitude in clients' homes.
Boutique Associate
Tiffany Kennedy
Chowchilla, California
04.2024 - 08.2024
- Delivered personalized customer service, guiding customers in product selection to enhance their shopping experience.
- Made product recommendations based on customer needs and preferences.
- Utilized knowledge of inventory, promotions, and current trends to inform customer inquiries and drive sales.
- Supported sales efforts by creating a welcoming environment that encouraged customer engagement and satisfaction.
- Processed purchases, returns, and exchanges accurately.
- Maintained a clean, organized, and visually appealing store.
- Developed strong connections with customers and coworkers. with customers and coworkers.
Waitress & Hostess
Wagner's Mammoth Pools Resort
04.2019 - 08.2024
- Greeted and assisted guests, fostering a welcoming and professional atmosphere.
- Took food and beverage orders, ensuring attentive service and satisfaction.
- Seated guests and helped manage reservations and seating arrangements.
- Answered customer questions, enhancing overall guest experience.
- Handled multiple customer interactions simultaneously and tasks while maintaining a positive attitude.
- Executed payment transactions accurately and handled orders accurately.
- Worked closely with kitchen and bar staff in a busy environment.
- Maintained cleanliness and organization throughout the dining area.
Employee
River Cross Farms
02.2019 - 08.2024
- Collaborated with team members to achieve project goals in a fast-paced environment.
- Demonstrated dependability in completing assigned tasks and a strong work ethic, and quickly learning new tasks.
- Followed safety procedures and completed tasks accurately.
- Operated equipment and assisted with daily farm operations.
Babysitting — Caregiver
Katelyn Bolhofner
Cave Creek, Arizona
02.2018 - 08.2024
- Delivered attentive care for children across diverse age groups to foster a nurturing environment.
- Coordinated multiple responsibilities while ensuring a safe, engaging environment for children.
- Updated parents regularly on schedules and daily activities to maintain clear communication.
- Responded to unexpected situations with composure and professionalism.
Treasurer
Golden Valley FFA
05.2022 - 05.2023
- Managed financial records and fundraising activities to ensure accurate tracking of expenses.
- Collaborated with officers to plan events and oversee budget allocation.
- Developed organizational strategies and improved communication methods through project involvement.
President
Dixieland 4-H
08.2019 - 08.2020
- Led club meetings and events to engage members and promote participation.
- Organized community service projects and fundraisers to support local initiatives and educate members.
- Delegated responsibilities and worked with members as a team.
- Developed leadership skills through collaboration with members on various projects.
Secretary
Golden Valley FFA
05.2019 - 05.2020
- Coordinated meeting logistics, including scheduling and resource allocation, to ensure efficient chapter activities.
- Facilitated communication between officers, members, and advisors to promote transparency and collaboration.
- Organized meeting records, attendance, and chapter documents to support accurate reporting and decision-making.
Education
Bachelor of Science - Health Entrepreneurship and Innovation
Arizona State University
Tempe, AZ09-2026
Golden Valley High School
Merced, CA06-2023
Skills
- Customer Service
- Sales & Upselling
- Handling Payments
- Attention to Detail
- Organization
- Time Management
- Fast-Paced Environments
- Teamwork
- Problem Solving
- Communication
- Quick Learner
- Professional demeanor
Timeline
Boutique Associate
Tiffany Kennedy
04.2024 - 08.2024
Treasurer
Golden Valley FFA
05.2022 - 05.2023
President
Dixieland 4-H
08.2019 - 08.2020
Secretary
Golden Valley FFA
05.2019 - 05.2020
Waitress & Hostess
Wagner's Mammoth Pools Resort
04.2019 - 08.2024
Employee
Browns House Cleaning
03.2019 - 01.2025
Employee
River Cross Farms
02.2019 - 08.2024
Babysitting — Caregiver
Katelyn Bolhofner
02.2018 - 08.2024
Bachelor of Science - Health Entrepreneurship and Innovation
Arizona State University
Golden Valley High School