Famisha Lee
Pittsburg,TX
Summary
Reliable Area Manager successful at operating in high-volume, fast-paced environment. Skilled in leading teams to meet objectives on stringent timelines. Empowering leader with superior communication and collaboration abilities demonstrated over 10 years of management performance.
Overview
20
20
years of professional experience
Work History
Area Manager
SUBWAY Restaurants
02.2017 - Current
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
- Oversaw budget planning, strategy development, community outreach for organization.
- Supervised three locations
- Managed inventory and reduced shrinkage by 20% through detailed monitoring of daily operations and stock.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Built positive and productive relationships with store and field leadership.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Modeled best practices for sales and customer service.
Assistant Manager
Corner Express
10.2007 - 06.2014
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Developed strategy to increase sales and drive profits.
Equipment Operator/Building Service Worker
Lowes Distribution Center
03.2003 - 09.2006
- Managed return of equipment and operational data.
- Followed instructions from supervisor regarding daily job tasks and duties.
- Transported products throughout warehouse facilities.
- Processed inventory in different areas of the facility.
- Executed tasks within time and budget constraints.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
Education
No Degree - Nursing
Northeast Texas Community College
Mount Pleasant, TXHigh School Diploma -
Pittsburg High School
Pittsburg, TX05.1996
Skills
- Order Management
- Sales Program Coordination
- Learning Strategies
- Manager Certification
- Customer Order Management
- Budgeting and Expenditures
- Quality Assurance
- Employee Scheduling
- Facility Inspections
- Coordination
- Production Data Analysis
Timeline
Area Manager
SUBWAY Restaurants
02.2017 - Current
Assistant Manager
Corner Express
10.2007 - 06.2014
Equipment Operator/Building Service Worker
Lowes Distribution Center
03.2003 - 09.2006
No Degree - Nursing
Northeast Texas Community College
High School Diploma -
Pittsburg High School
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