Fannie Williams
Summary
Dedicated Home Health Aide skilled in supporting clients with professional communication and superior organization skills. Advanced knowledge of clerical functions, project support, schedule management and customer service. Quick learner accomplished in solving problems through critical thinking and handling conflicting priorities with concise time management.
Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Qualified professional specializes in personal care and related services under direction, instruction and supervision of registered nurses. History of managing mobility support, administering medications and organizing appointments. Reliable in keeping areas clean and organized to maintain healthy, safe environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Health Aide
First Light Home Care
Tampa, FL
06.2024 - Current
- Assisted clients with daily living activities, ensuring their comfort and safety.
- Administered medications according to prescribed schedules and guidelines.
- Provided companionship, engaging clients in meaningful conversations and activities.
- Monitored client health by recording vital signs and reporting changes to supervisors.
- Documented care services in compliance with agency policies and regulatory requirements.
- Collaborated with healthcare professionals to coordinate client care effectively.
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Assisted clients with bathing, dressing, and incontinence care.
- Helped clients move in bed, stand or walk using proper body mechanics techniques.
- Prepared meals and snacks according to prescribed diets.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Helped client with medication self-administration.
- Accompanied clients to doctors' offices and on other trips outside home, providing transportation, assistance and companionship.
Supervisor
Torria's Support Care Services
Tampa, FL
05.2022 - 03.2024
- Supervised daily operations of support services to ensure staff compliance and efficiency.
- Trained new staff on best practices for client care and support service protocols.
- Coordinated schedules for team members to optimize service delivery and coverage.
- Facilitated communication between caregivers and management to address client needs effectively.
- Monitored staff performance to provide feedback and enhance service quality.
- Conducted regular meetings to discuss updates, challenges, and solutions with the team.
- Ensured adherence to health and safety regulations within the support care environment.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Resident Program Manager
Torria's Support Care Services
Tampa, Florida
03.2020 - 04.2021
- Provided daily assistance to residents in personal care and daily activities.
- Collaborated with team members to develop individualized care plans for residents.
- Monitored resident health and reported changes to healthcare professionals promptly.
- Facilitated recreational activities to enhance social engagement among residents.
- Trained new staff on care protocols and resident support strategies effectively.
- Maintained cleanliness and organization in common areas and resident rooms consistently.
- Provided emotional support for residents struggling with mental health issues.
- Participated in cases and made key decisions regarding patient treatment.
- Created a safe environment for all residents while encouraging independence.
- Administered medication as prescribed by physicians.
- Maintained medical records in electronic health system to document daily patient data.
- Cared for patients with highest level of severity and critical illness in department.
- Facilitated meaningful conversations between residents and visitors.
Medication Technician -Med-Tech
Magnolia Gardens Assisted Living
Pinellas Park, Florida
03.2016 - 12.2019
- Administered prescribed medications to residents following established protocols.
- Monitored resident health status and reported changes to nursing staff.
- Maintained accurate medication records and documentation for compliance.
- Ensured medication storage areas were organized and clean at all times.
- Educated residents and families about medication usage and side effects.
- Participated in regular staff meetings to discuss best practices in medication administration.
- Ensured that all prescribed medications were taken as ordered by physician.
- Observed and reported any changes in patient condition or behavior associated with medications.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Maintained accurate records of all medication administered to residents.
- Disposed expired drugs according to regulatory standards.
- Maintained confidentiality of patient health information at all times.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Monitored vital signs before administering medications.
- Adhered to HIPAA regulations when handling confidential patient information.
- Reduced errors by hand-counting controlled medications, accurately measuring liquids and reconstituting antibiotics.
- Verified expiration dates on all medications prior to dispensing them.
- Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurse.
- Responded promptly to requests for assistance from nurses and other staff members.
- Conducted monthly audits of controlled substances inventory logs.
Education
GED/Diploma
Clearwater, FLSkills
- Medication administration
- Vital sign monitoring
- Client care planning
- Electronic health records
- Staff supervision
- Patient safety protocols
- Healthcare communication
- Problem solving
- Emotional intelligence
- Active listening
- Conflict resolution
- Time management
- Mobility support
- Spiritual support and companionship
- Dementia support
- Client safety and first aid
- Feeding assistance
- Medication organization
- Behavioral support
- Client documentation
Certification
- Certified Nursing Assistant 1987-2025
- CPR /BLS 2025
Timeline
Home Health Aide
First Light Home Care
06.2024 - Current
Supervisor
Torria's Support Care Services
05.2022 - 03.2024
Resident Program Manager
Torria's Support Care Services
03.2020 - 04.2021
Medication Technician -Med-Tech
Magnolia Gardens Assisted Living
03.2016 - 12.2019
GED/Diploma