Fanny Jimenez
Whittier,CA
Summary
Developed strong customer service and financial transaction management skills in high-volume banking environment. Demonstrated ability to handle cash, process transactions accurately, and resolve customer inquiries efficiently. Seeking to transition into new field where these skills can drive positive outcomes and support organizational goals.
Overview
2
2
years of professional experience
Work History
Teller
Wells Fargo
Pico Rivera
03.2024 - Current
- Managed customer transactions efficiently, maintaining strict adherence to banking regulations and accuracy protocols.
- Managed customer interactions regarding account inquiries, delivering timely solutions to elevate satisfaction levels.
- Oversaw comprehensive reviews of daily transactions to ensure cash drawer integrity and adherence to operational standards.
- Analyzed cash handling procedures through regular audits, reinforcing compliance with internal control measures.
- Worked closely with team members to refine workflow processes, significantly boosting service delivery efficiency.
- Provided detailed information to customers on account balances, transaction history, service charges, and interest rates to ensure clarity and satisfaction.
Education
Computer Information Systems
Rio Hondo College
Whittier, CAHigh School Diploma -
Montebello High School
Montebello, CA06.2018
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Goal-oriented focus
- Rapid 10-key data entry
- Financial software
- Fraud identification
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Teller
Wells Fargo
03.2024 - Current
Computer Information Systems
Rio Hondo College
High School Diploma -
Montebello High School