Fanny Mendoza

VMI,DP World

• Acted as the point of contact with vendors and carriers for all customer service-related issues.
• Provided corrective actions for both vendor and carriers related issues.
• Provided real time updates for VOI(Vendor owned Inventory)
• Managed the set up of new parts and coordinate the FAI process.
• Scheduled inbound containers for processing at the facility.
• Verify that all site and vendor reports are issued accurately and in a timely manner, including Vendor weekly and monthly invoices.

• Coordinated shipping schedules to ensure timely dispatch of containers.
• Supervised loading and unloading operations for optimal efficiency.
• Trained staff on safety protocols and operational procedures.
• Communicated with carriers to arrange transportation logistics.
• Ensured compliance with safety regulations when loading freight to trailers.
• Prepared bills of lading prior to shipment release to ensure proper documentation is provided.
• Coordinated with carriers to arrange transportation services for outbound shipments.
• Checked items to be shipped against work orders to confirm correct quantities

Managed logistics operations at Syncreon-TSMC from 2023 to 2024.

• Received and inspected incoming shipments for accuracy and quality.
• Organized merchandise in designated areas for easy access.
• Communicated with customer to resolve discrepancies and issues.
• Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
• Prepared labels, placards, shipping papers and other documents required for shipping goods safely.
• Completed day-to-day duties accurately and efficiently.
• Collaborated closely with team members to achieve project objectives and meet deadlines.

Syncreon-Go Pro

• Assembled parts to meet production schedules.
• Achieved production requirements through effective team coordination.
• Transported inventory to appropriate locations.
• Maintained quality assurance and customer satisfaction.
• Managed team performance by training and motivating employees.
• Maintained cleanliness in work areas to promote safety.
• Monitored inventory and reported items to be restocked to each workorder.

Syncreon-BMR

• Coordinated customer service operations from picking to packout, including inbound receiving, outbound processing, and validating customer returns.
• Picked orders according to part numbers using RF scanner guns.
• Prioritized and organized tasks to efficiently accomplish daily commits.