Fantasia Barmore
Dallas,TX
Summary
Detail-oriented and customer-focused professional with a diverse background in claims management, leadership, and client service.
Overview
8
8
years of professional experience
Work History
Claims Adjuster
GEICO
Richardson, Texas
11.2024 - Current
- Conducted thorough investigations of insurance claims through documentation review and interviews.
- Identified fraud indicators, escalating suspicious claims for in-depth analysis.
- Resolved claims promptly, ensuring customer satisfaction while adhering to cost control measures.
- Managed high-volume caseloads, consistently meeting productivity, quality, and service deadlines.
Fine Dining Server
Ruth Chris Steakhouse
Fort Worth, Texas
02.2022 - 07.2024
- Provided high-level customer service, enhancing guest experience and satisfaction
- Menu and wine knowledge
- Executed sales techniques to promote products
- Multitasked effectively in fast-paced environment, ensuring timely service and guest attentiveness
- Handling large checks and providing attentive guest service
Certified Nursing Assistant
Department of Human Services
Arkadelphia, Arkansas
09.2019 - 12.2021
- Provided assistance with daily living skills to enhance independence.
- Ensured safety of residence through regular assessments and proactive measures.
- Demonstrated empathy and effective communication to foster positive relationships.
- Maintained vital documentation for accountability and compliance.
Team Leader
Hardees Resturamt
Prescott, Arkansas
02.2018 - 05.2021
- Trained and coached new employees in customer service and food preparation, ensuring adherence to company procedures for consistent service quality.
- Trained, coached, and supported new employees on customer service, food preparation, and company procedures.
- Assigned tasks and monitored employee performance to sustain productivity during peak hours.
- Managed opening and closing procedures, completing operational checklists and securing the facility to maintain safety and compliance.
Education
Bachelor of Science - Business Administration
Dallas College
Dallas, TX05-2027
Skills
- Claims Investigation
- Claims Review
- Regulatory compliance
- Operations Management
- Problem Solving
- Decision Making
- Attention to Detail
- Training and Employee Development
- Adaptability
Timeline
Claims Adjuster
GEICO
11.2024 - Current
Fine Dining Server
Ruth Chris Steakhouse
02.2022 - 07.2024
Certified Nursing Assistant
Department of Human Services
09.2019 - 12.2021
Team Leader
Hardees Resturamt
02.2018 - 05.2021
Bachelor of Science - Business Administration
Dallas College