Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Fantayshia Miller

Hot Springs,AR

Summary

A hardworking and reliable employee with an extensive background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings

Overview

6
6
years of professional experience
1
1
Certification

Work History

E-Commerce Clerk

Kroger
03.2024 - Current
  • Utilized technology effectively for real-time customer communication regarding order updates or substitutions when necessary.
  • Demonstrated expert knowledge of store layouts, enabling efficient navigation and product retrieval.
  • Adapted quickly to changing circumstances, such as unexpected stock shortages or last-minute adjustments to orders, ensuring minimal disruptions to delivery timelines.
  • Engaged customers and provided a very high level of service and support, helping them find desired products and items.

Sales Associate

Spirit Halloween Store
08.2023 - 11.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store systems for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Maintained up-to-date knowledge of store sales, payment policies, and security standards.

Retail Fitting Room Associate

Urban Outfitters, Inc.
06.2022 - 09.2022
  • Welcomed each customer to the fitting room with a warm smile and kind words.
  • Maintained high customer readiness standards by delivering clean, neat and easy-to-shop store environment.
  • Answered customer questions and assisted with fittings by retrieving alternate sizes, colors and clothing options.
  • Reduced theft by limiting number of items that each customer took into fitting rooms.

Cashier

Harps Grocery Store
08.2021 - 12.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Operation Specialist

Navy
07.2019 - 08.2021
  • Collected, arranged, and inputted information into a database system.
  • Communicate effectively with other members of the Navy and other departments.
  • Performed duties in accordance with applicable standards, policies, and regulatory guidelines to promote a safe working environment.

Cashier

Chicken Express
06.2018 - 07.2019
  • Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
  • Completed order entries and verified correctness with customers to reduce post-order errors.
  • Counted and balanced cash drawer at beginning and end of shift to reduce errors and theft.
  • Accurately handled cash register transactions while providing excellent customer service.
  • Collected trash and empty trays from empty tables to maintain clean and tidy dining area.

Education

No Degree - Rehabilitation Science

Arkansas Tech University
Russellville, AR
12.2024

No Degree -

Operation Specialist A School
Great Lakes, IL
2020

Skills

  • Detail-Oriented
  • Time Management
  • Operational Efficiency
  • Teamwork and Collaboration
  • Cash register operation
  • Customer Relations

Certification

  • Mandated Reporter Online Training - Completed February 2023
  • CITI Training - Completed March 2023

Timeline

E-Commerce Clerk

Kroger
03.2024 - Current

Sales Associate

Spirit Halloween Store
08.2023 - 11.2023

Retail Fitting Room Associate

Urban Outfitters, Inc.
06.2022 - 09.2022

Cashier

Harps Grocery Store
08.2021 - 12.2021

Operation Specialist

Navy
07.2019 - 08.2021

Cashier

Chicken Express
06.2018 - 07.2019

No Degree - Rehabilitation Science

Arkansas Tech University

No Degree -

Operation Specialist A School

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Fantayshia Miller