Faouzya Shlemon
Old Hickory,TN
Summary
Dynamic and results-driven professional with extensive experience as a Salon Owner at Fabulous You Hair and Nail Salon. Proven expertise in vendor evaluation and relationship management, enhancing operational efficiency and customer satisfaction. Skilled in contract negotiation and adept at multitasking, consistently delivering high-quality service and fostering client loyalty.
Experienced with managing vendor relationships to ensure seamless operations and service delivery. Utilizes negotiation skills to secure favorable contracts and terms. Track record of maintaining effective communication and collaboration with multiple vendors.
Experienced professional prepared to contribute to dynamic organization. Proven track record of optimizing vendor partnerships and streamlining procurement processes. Known for strong team collaboration and adaptability in fast-paced environments, leveraging negotiation and relationship-building skills.
Professional with solid experience in vendor management, prepared to deliver impactful results. Skilled in procurement, inventory control, and supplier negotiation. Strong focus on team collaboration and achieving results, adaptable to changing needs. Reliable and consistent, with keen understanding of market trends and client requirements.
Knowledgeable Desired Position with solid background in managing vendor relationships and ensuring quality service delivery. Successfully negotiated contracts and facilitated smooth supply chain operations. Demonstrated ability to manage multiple vendors while maintaining effective communication and collaboration.
Dedicated and reliable delivery professional with valid State license and clean driving record. Constructs display items and sets up all products for optimal merchandising. Successful meeting timelines and deadlines.
Experienced Sales professional offering Number+ years of experience in documenting updates, coordinating paperwork and collecting payments. Strong multitasking, organizational and prioritization skills. Dedicated to constructing dynamic merchandise displays and increasing overall sales.
Overview
2026
2026
years of professional experience
Work History
Food Cart Vendor/ Owner
Self-employed
Nashville Tn
2021 - Current
- Managed vendor relationships to ensure timely delivery of products.
- Negotiated pricing and terms with suppliers to reduce costs.
- Coordinated inventory management to maintain optimal stock levels.
- Developed and implemented vendor evaluation processes for performance improvement.
- Analyzed market trends to identify new supplier opportunities.
- Streamlined procurement processes to enhance operational efficiency.
- Ensured compliance with quality standards in vendor selection and management.
- Provided training and support to new vendors on company policies and procedures.
- Met sales goals by offering excellent customer service.
- Answered questions and assisted customers with item selection and location.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Negotiated favorable contracts with suppliers, resulting in cost savings for the company without sacrificing quality.
- Set up displays and signage to attract customers and boost sales.
- Implemented an efficient vendor management system that streamlined operations and reduced administrative workload.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Collaborated with marketing and sales teams to create promotional strategies for new products.
- Conducted regular reviews of vendor performance to maintain high service standards.
- Conducted market analysis to identify potential new products or services for company.
- Negotiated favorable terms with suppliers to reduce costs and improve profit margins.
- Drove operational efficiency by optimizing supply chain logistics.
- Streamlined inventory management processes, leading to more efficient operation.
- Negotiated favorable terms with suppliers, reducing costs for company.
- Enhanced vendor reputation with timely delivery and accurate order fulfillment.
- Established long-term relationships with key clients by providing consistent, high-quality service.
- Coordinated with cross-functional teams to ensure product availability for key sales periods.
- Managed vendor contracts to ensure compliance with legal and company standards.
- Reduced order processing times by streamlining communication between departments.
- Facilitated training sessions for new hires on vendor management best practices.
- Enhanced team productivity with organization of regular performance review meetings.
Nail Technician
Fabulous You Hair and Nail Salon
Nashville, TN
2010 - Current
- Provided high-quality nail care services, including manicures and pedicures, ensuring client satisfaction.
- Maintained cleanliness and organization of work area to adhere to health and safety standards.
- Assisted in inventory management by tracking product usage and restocking supplies as needed.
- Developed strong relationships with clients through personalized service and effective communication.
- Adapted to new nail techniques and trends, enhancing service offerings at the salon.
- Collaborated with team members to create a welcoming environment for clients, fostering repeat business.
- Educated clients on nail care products and maintenance for optimal results between visits.
- Participated in training sessions to refine skills and stay updated on industry best practices.
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Offered advice and recommended products to improve and maintain nails.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Communicated effectively with management concerning important customer issues.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
- Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
- Oversaw schedule to manage appointments of new and existing clients.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
- Provided soothing hand massages during manicure sessions to enhance overall relaxation for clients during their visit.
- Expanded client base by promoting the salon''s services via social media platforms and word-of-mouth referrals.
- Consistently received positive feedback from clients regarding my attention to detail, professionalism, and friendly demeanor during their visits.
- Kept tidy and organized area to comply with cleanliness standards.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
- Enhanced client satisfaction by providing personalized nail care treatments and recommendations.
- Responded to customer requests and concerns about gel application and nail art designs.
- Remained current on emerging nail trends, techniques, and tools through ongoing professional development.
- Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Applied manicures and pedicures following color and style preference of client to enhance aesthetics and groom nails.
- Streamlined appointment scheduling process, reducing wait times for walk-in clients while maintaining punctuality for scheduled appointments.
- Demonstrated expertise in various nail art designs, attracting new customers seeking unique styles for special events or everyday wear.
- Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.
- Improved client retention with exceptional customer service and follow-up care advice.
- Offered expert advice on nail care maintenance between visits, enhancing customer satisfaction.
- Conducted inventory management efficiently, ensuring availability of all necessary nail care supplies.
- Stayed abreast of latest trends in nail design and care, integrating new techniques into services offered.
- Customized nail treatments to address individual client concerns, promoting nail health.
- Adapted quickly to new nail care technologies and products, offering clients cutting-edge services.
- Collaborated with team members to organize promotional events, attracting new clients.
- Fostered relaxing and welcoming atmosphere, contributing to overall positive client experiences.
- Delivered detailed nail art and design, elevating salon's reputation for creativity.
- Enhanced salon revenue with introduction of upselling techniques for premium nail care products.
- Provided high-quality manicure and pedicure services to maintain client loyalty.
- Reduced product waste by monitoring and adjusting inventory orders based on demand.
- Maintained clean and sanitized workstation, ensuring safe environment for clients.
- Enhanced client satisfaction with meticulous attention to detail in nail art designs.
Salon Owner
Fabulous You Hair and Nail Salon
Nashville, TN
2010 - 2022
- Developed marketing strategies to increase client engagement and salon visibility.
- Managed day-to-day operations, ensuring high-quality customer service and satisfaction.
- Oversaw scheduling and inventory management for efficient resource allocation.
- Trained and mentored staff on best practices in hair and nail services.
Carhop/ Manager
Sonic Drive in
Nashville, TN
2004 - 2020
- Delivered food and beverages to customers in a timely manner.
- Maintained cleanliness and organization of work area and equipment.
- Assisted in training new team members on service protocols.
- Collaborated with kitchen staff to ensure accurate order preparation.
- Adapted quickly to changing customer demands during peak hours.
- Provided exceptional customer service, enhancing overall dining experience.
- Monitored inventory levels and communicated needs to management.
- Handled cash transactions accurately, ensuring efficient payment processing.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Resolved customer complaints professionally, finding mutually agreeable solutions.
- Increased customer satisfaction by providing prompt and friendly service.
- Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.
Shift Leader
McDonald's
Nashville, TN
1997 - 2004
- Supported team in daily operations, ensuring adherence to safety protocols and procedures.
- Assisted in training new staff on operational guidelines and customer service standards.
- Monitored inventory levels, contributing to efficient stock management and organization.
- Facilitated communication between team members to maintain workflow efficiency and productivity.
- Implemented best practices for cleanliness and organization in work areas, enhancing overall environment.
- Engaged with customers, providing assistance and resolving inquiries to improve satisfaction rates.
- Collaborated with supervisors to identify areas for process improvement within the team's operations.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced work environment.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Resolved conflicts between team members in a professional manner, preserving strong working relationships in the process.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Assisted managers in setting goals for each department within the store and monitored progress toward those objectives regularly.
- Supported a culture of continuous improvement by identifying and addressing areas for potential growth, both individually and as a team.
- Monitored equipment maintenance schedules to ensure timely repairs, preventing downtime and loss of productivity.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
Education
Antioch High School
Nashville, Tennessee05.2003
Skills
- Issue resolution
- Vendor evaluation
- Relationship management
- Customer needs assessment
- Problem-solving
- Attention to detail
- Teamwork and collaboration
- Multitasking
- Organizational skills
- Decision-making
- Active listening
- Cash handling
- Food safety and sanitation
- Relationship building
- Contract negotiation
Languages
Assiryan
Native or Bilingual
Timeline
Food Cart Vendor/ Owner
Self-employed
2021 - Current
Nail Technician
Fabulous You Hair and Nail Salon
2010 - Current
Salon Owner
Fabulous You Hair and Nail Salon
2010 - 2022
Carhop/ Manager
Sonic Drive in
2004 - 2020
Shift Leader
McDonald's
1997 - 2004
Antioch High School