Farah Wakid
Kennewick,WA
Summary
College graduate with strong work ethic, adaptability and exceptional interpersonal skills while quickly mastering new skills. Detail oriented and able to learn new concepts quickly. Excellent research, technical and problem-solving skills. Compassionate, support worker, knowledgeable about diverse job proficiencies and necessary coping skills for social situations. Highly motivated with desire to take on new challenges.
Overview
8
8
years of professional experience
Work History
Emergency Department Technician
Kadlec Regional Medical Center
Richland, WA
2023.09 - Current
- Participate in quality improvement initiatives aimed at improving safety standards while optimizing resource utilization.
- Maintain accurate records of patient medical histories, treatments, and test results in accordance with hospital policies.
- Assist nurses and doctors with hands-on patient care.
- Prioritize the performance of EKGs on patients to monitor heart rate and rhythm.
- Respond quickly in emergency situations by initiating life-saving procedures such as CPR according to policy guidelines.
Home Care Aid
Public Partnership
Tri-cities, WA
2017.08 - Current
- Maintain an open schedule for my patients.
- Supervise medication administration, personal hygiene, and other activities of daily living
- Monitor client behaviors and emotional states, reporting concerns and documenting information in their files.
- Follow HIPAA regulations to maintain confidentiality of sensitive patient information.
Senior Patient Access Representative
Kadlec Regional Medical Center
Richland, Washington
2020.11 - 2024.06
- Participated in departmental meetings to discuss policy changes that impact patient access operations.
- Adhered to guidelines when handling confidential information related to patient care records or financial data.
- Explained various admission forms and policies, acquiring signatures for consent.
- Performed quality assurance checks on completed registrations submitted by junior staff members ensuring accuracy of data entry.
- Coached junior staff members on how best utilize available resources when resolving problems encountered during the registration process.
Car Salesperson
City Auto Sales, LLC.
Hermiston, OR
2022.05 - 2022.08
- Created effective marketing strategies for analyzing customer needs to make suitable product recommendations and demonstrations.
- Facilitated efficient communication between sales team members and management personnel.
- Negotiated prices with customers to maximize profits while ensuring customer satisfaction.
- Analyzed customer needs to make suitable product recommendations and demonstrations.
Supervisor
Blackhawk Construction Services
Kennewick, Washington
2017.02 - 2020.09
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Tracked progress on projects and provided timely feedback to staff members.
- Assisted in creating budgets for departmental expenses including personnel costs.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Beauty Advisor & Fine Jewelry, Sales Representative
Macy's
Kennewick, WA
2017.11 - 2020.02
- Applied creativity in arranged merchandise for display to highlight new styles, attract customers and enhance sales.
- Calculated pricing, applied discounts and collected payments to process transactions.
- Analyzed and verified financial information to ensure accuracy of application data.
Swim Coach
Columbia Basin Racquet Club
Richland, WA
2017.09 - 2018.05
- Analyzed data from time trials to identify areas of improvement for swimmers.
- Developed age-appropriate lesson plans based on each swimmer's abilities.
- Instructed swimmers on proper nutrition, hydration and recovery techniques.
Education
Bachelor of Arts - Business Administration And Management
Washington State University
Richland, WA2022-12
Skills
- Regulatory Compliance
- Proficient with data complex software
- Medical Terminology
- Profit Generation
- Negotiation
- Business Development
- Marketing & fundraising
- Biology & Chemistry laboratory skilled
Certifications
- BLS- Basic Life Support Certified
- MA.C- Medical Assistant Certified
- HCA- HomeCare Aid Certified
Accomplishments
- 100% Customer Service Satisfaction while upholding policies.
Develop new ways to complete tasks with time management - Increase revenue and sales
- Apply Microsoft skills to complete day-to-day tasks (meetings, schedules, presentations,
documents) - Translate English to Arabic for clients when needed
Hobbies and Interests
- Multicultural Club Leader, WSU, Richland/ Pullman
- 5K Marathon Participant, Turkey Trot Volunteer, WSU, Richland
- Front Desk Volunteer, Kadlec Emergency Department, Richland WA
- Youth Group Leader Volunteer, Islamic Center, Richland WA
Languages
Arabic proficiency
- Native/ Bilingual
References
References available upon request.
Timeline
Emergency Department Technician
Kadlec Regional Medical Center
2023.09 - Current
Car Salesperson
City Auto Sales, LLC.
2022.05 - 2022.08
Senior Patient Access Representative
Kadlec Regional Medical Center
2020.11 - 2024.06
Beauty Advisor & Fine Jewelry, Sales Representative
Macy's
2017.11 - 2020.02
Swim Coach
Columbia Basin Racquet Club
2017.09 - 2018.05
Home Care Aid
Public Partnership
2017.08 - Current
Supervisor
Blackhawk Construction Services
2017.02 - 2020.09
Bachelor of Arts - Business Administration And Management
Washington State University