Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Crew Member
Wendys Fast Food
Saginaw, MI
11.2021 - 03.2022
Kept food preparation area, equipment and utensils clean and sanitary.
Worked front counter, drive-thru and other areas.
Worked well with teammates and accepted coaching from management team.
Became familiar with products to answer questions and make suggestions.
Provided excellent customer service by greeting customers and meeting quality expectations
Took orders, prepared meals and collected payments
Assisted other team members to achieve goals
Mail Sorter
Kent Communications Inc
Grand Rapids, MI
10.2020 - 08.2021
Used automated mail processing equipment to sort and collate mail.
Scanned incoming pieces, logging and uploading information into mail-tracking system to support resolution of future inquiries.
Reviewed incoming mail for proper date, postage and barcode scans
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
Weighed letters and packages and calculated costs based on classification, weight and destination
Packer
Pridgeon & Clay
Grand Rapids, MI
05.2018 - 09.2020
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Completed daily orders with expert picking and packing of shipments
Lifted and unloaded containers of parcels onto equipment for transportation to sort stations
Kept records accurate and current by documenting movements in company system
Recorded each completed job in equipment use log
Conducted in-depth inspections of both incoming and outgoing shipments to support quality assurance goals
Complied with safety, health and environmental regulations as prescribed by law
Performed routine preventive maintenance, adjustments and lubrication on equipment and production tools to maintain proper operation
Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor
Monitored outgoing packages for proper labels and
Quality Control Inspector/Coordinator
Omni Warehouse(Nexteer Automotive) (Beam Industry)
Saginaw, MI
04.2014 - 03.2018
Assisted with quality control audits.
Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
Inspected, verified and documented quantifiable characteristics of finished goods by comparing against customer specifications and company quality standards.
Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
Kept inspection journals and daily summary logs as required.
Reported problems and concerns to management.
Streamlined QA processes by working closely with development teams and staying abreast of changing product demands
Streamlined QA processes by working closely with development teams and staying abreast of changing product demands
Created and deployed best practices to improve efficiency and reduce defects
Monitored performance and generated reports detailing quality of product and defect rates
Monitored production processes to gain understanding of problematic steps and rectify issues
Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes
Education
Diploma -
Arthur Hill High School & Saginaw Learn To Earn
Saginaw, MI
06.2010
High School Diploma -
Delta Collage
Bay City, MI
2012
Certified Training - Nursing Assistance
Latoya's
Saginaw, MI
2013
Skills
Documentation and Recordkeeping
Cash Handling
Cash Drawer Operations
Adaptability and Flexibility
PPE Guideline Compliance
Stocking and Replenishing
Time Management and Prioritization
Teamwork and Collaboration
Hospitality service expertise
Verbal and written communication
Timeline
Crew Member
Wendys Fast Food
11.2021 - 03.2022
Mail Sorter
Kent Communications Inc
10.2020 - 08.2021
Packer
Pridgeon & Clay
05.2018 - 09.2020
Quality Control Inspector/Coordinator
Omni Warehouse(Nexteer Automotive) (Beam Industry)