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FARAZ IQBAL
Sales & Service Coordinator
doha
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Sales & Service Coordinator
Al Muftah Rent A Car & Services
Doha
06.2021 - Current
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Provided positive first impressions to welcome existing, new and potential customers.
Business Development Associative
CareerIn Solutions
Kochi
04.2019 - 03.2020
- CareerIn
- Solutions, Kerala Region.
- Collaborated with team members to achieve target results.
- Developed and maintained courteous and effective working relationships.
- Received and processed stock into inventory management system.
- Resolved problems, improved operations and provided exceptional service.
- Identified issues, analyzed information and provided solutions to problems.
- Increased customer satisfaction by resolving issues.
Associative-Trainee (BDA)
Development, Learn Pvt LTD
kochi
12.2018 - 02.2019
- Developed and maintained courteous and effective working relationships.
- Worked with customers to understand needs and provide excellent service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Developed team communications and information for meetings.
Showroom Sales Officer
MGF Motors Ltd
Cochin
06.2017 - 12.2018
- Prepared variety of different written communications, reports and documents.
- Worked flexible hours across night, weekend and holiday shifts.
- Carried o-ut day-to-day duties accurately and efficiently.
- Handled 85-100 calls per day to address customer inquiries and concerns.
Education
NEBOSH IGC / INTERNATIONAL GENERAL CERTIFICATE -
IOSH/ INSTITUTION OF OCCUPATIONAL SAFETY & HEALTH - undefined
MEDIC First Aid Training Program /“BasicPlus” (CPR, AED & First Aid For Adults) Version 8.0 - undefined
B.Tech - ME, Mechanical Engineering
KMEA ENGINEERING COLLEGE
01.2013 - 01.2017
G.H.S.S - undefined
ELAMAKKARA
Science
01.2011 - 01.2013
SSLC - undefined
DON BOSCO H.S.S
01.2010 - 01.2011
Skills
Active listener, Team playerundefined
Accomplishments
- Trainee / KSE Ltd Co., Irinjalakuda
- KSE (KERALA SOLVENT EXTRACTION LIMITED COMPANY), one of the reputed company started production in Irinjalakuda with a Solvent Extraction plant with a capacity of 40 MTs per day
- It was a part of 10 day internship program
- Project: Experimental Analysis Polymer Composite For
- Corrosion Inhibition & Stealth In Submarines
- An attempt to analyze corrosion inhibition and stealth in submarines using polymer composition
- I was the team leader of the project
- Our work was a great success
- Seminar: Electricity Generation By Using Speed Humps Seminar was on the work electricity generation using speed humps
- It was chance for me to showcase my presentation and communicative skills
- Training
- Practical Training in Fire Fighting on 28/08/2019 in the Fire Fighting Training Centre (COCHIN SHIPYARD LIMITED)
Software
Timeline
Sales & Service Coordinator
Al Muftah Rent A Car & Services
06.2021 - Current
Business Development Associative
CareerIn Solutions
04.2019 - 03.2020
Associative-Trainee (BDA)
Development, Learn Pvt LTD
12.2018 - 02.2019
Showroom Sales Officer
MGF Motors Ltd
06.2017 - 12.2018
B.Tech - ME, Mechanical Engineering
KMEA ENGINEERING COLLEGE
01.2013 - 01.2017
G.H.S.S - undefined
ELAMAKKARA
Science
01.2011 - 01.2013
SSLC - undefined
DON BOSCO H.S.S
01.2010 - 01.2011
NEBOSH IGC / INTERNATIONAL GENERAL CERTIFICATE -
IOSH/ INSTITUTION OF OCCUPATIONAL SAFETY & HEALTH - undefined
MEDIC First Aid Training Program /“BasicPlus” (CPR, AED & First Aid For Adults) Version 8.0 - undefined
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