Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
13
13
years of professional experience
Work History
Rehab Director
Broad River Rehabilitation
02.2021 - Current
Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Maintained awareness of government regulations, health insurance changes and financing options.
Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care.
Liaised with patients, families and support departments to adequately plan for patient rehabilitation needs.
Performed or oversaw initial patient assessments and evaluated response to treatment interventions.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Director of Rehabilitation
Reliant Rehabilitation
05.2016 - 02.2021
Facilitated on-going assessment of patient and family needs and oversaw implementation of interdisciplinary team plan of care, while maintaining all regulatory requirements of providing care in the SNF setting as outlined and aligned in Chapter 8 of Medicare Benefit Policy Manual.
Investigated and reported issues relating to patient care and conditions which might hinder patient well-being.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries, and communicated recommendations with the IDT team.
Communicated with patients with compassion while keeping medical information private.
Maintained a high degree of professionalism when communicating with providers and customers, including during periods of adversity, to achieve highest level of outcomes for patients.
Director of Rehab Services
Heritage-Health Pro Rehabilitation
07.2015 - 05.2016
Maintained a work environment conducive to stimulating the growth of individuals through education, leadership, and support while driving outcomes for the patients and nursing facility to meet patient and professional goals.
Conducted annual performance appraisals for therapy staff, conferring with regional director on performance and merit reviews.
Evaluated effects of treatment at various stages, and led discussions with multidisciplinary team members to facilitate adjusting treatments to achieve maximum benefits and patient outcomes.
Maintained time management skills in order to effectively manage the patients requiring speech therapy services within the nursing facility, while maintaining and managing duties as the director of the rehab department.
Director of Rehabilitation
Reliant Rehabilitation
09.2013 - 06.2015
Utilized appropriate testing and assessment protocols to evaluate patients referred to program, while maintaining regulatory requirements of Medicare and Medicaid.
Performed and documented initial exams and determined appropriate diagnoses and treatment plans.
Regularly evaluated effects of treatment and adjusted to achieve maximum benefit.
Maintained highest level of professionalism within a team environment with other disciplines to provide most beneficial treatment and maximize patient outcomes.
Speech-Language Pathologist
Impact Therapy
06.2011 - 09.2013
Demonstrated high level of administrative competence while overseeing the Speech Therapy program.
Managed paperwork effectively and efficiently while ensuring to meet all deadlines.
Evaluated treatment goals and patient progress on continuous basis.
Counseled and made recommendations to patients, caregivers and families about communicative strategies and devices.
Education
Master of Science - Speech Pathology
Western Carolina University
Cullowhee
05.2009
Bachelor of Science - Communication Sciences And Disorders
Western Carolina University
Cullowhee, NC
05.2007
Skills
Enhanced critical thinking and problem solving skills needed to drive patient centered care and achieve maximal results of both patient and organizational outcomes
Competent in recognizing and performing with a high degree of consistent accuracy
Ability to communicate clearly, with high expectations, in order to conduct meetings that achieve results
Proficient with computer systems including Microsoft Word, Excel, PowerPoint and Outlook
Timeline
Rehab Director
Broad River Rehabilitation
02.2021 - Current
Director of Rehabilitation
Reliant Rehabilitation
05.2016 - 02.2021
Director of Rehab Services
Heritage-Health Pro Rehabilitation
07.2015 - 05.2016
Director of Rehabilitation
Reliant Rehabilitation
09.2013 - 06.2015
Speech-Language Pathologist
Impact Therapy
06.2011 - 09.2013
Master of Science - Speech Pathology
Western Carolina University
Bachelor of Science - Communication Sciences And Disorders
Western Carolina University
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