Fares Mustafa
Fontana,CA
Summary
Proven Sr. Application Engineer at McCrometer, adept in Application Integration and Critical Thinking, significantly reduced product defects by implementing root cause analysis. Spearheaded technical compliance projects in the Oil & Gas sector, enhancing customer satisfaction and process improvement. Excelled in fostering innovation and effective communication, contributing to continuous product and service enhancement.
Overview
5
5
years of professional experience
Work History
Sr. Application Engineer
McCrometer
Hemet, CA
08.2023 - Current
- Serve as primary point of contact with customers from initial RFQ to the acceptance of the final bid.
- Provide guidance on special projects within the Oil & Gas sector to help the commercial team ensure technical compliance.
- Utilize the knowledge of the Application Engineering process and integrate with quality control.
- Implement root cause analysis for quality assurance to significantly reduce product defects and customer complaints.
- Provide assistance to the Marketing team with technical V-Cone information for blogs, articles, etc.
- Actively participate in Kaizen events, promote growth, and improve overall code quality across the team.
- Solve complex problems; takes a new perspective on existing solutions; exercises good judgement based on the analysis of such problems.
Application Engineer
McCrometer
Hemet, CA
03.2020 - 09.2023
- Initial engineering if V-Cone flowmeters for the following vertical markets: Industrial, Municipal, and Oil & Gas
- Designing V-Cone flowmeters based on customer requirements in accordance with ASME B31.3, B31.1, and B31.8.
- Technical contact of V-Cone for customers and others within the company.
- Promote continuous improvement via customer feedback and day-to-day experience.
- Ensure excellent customer experience through meeting customer requirements, due dates, and application solutions.
Education
Bachelor of Science - Mechanical Engineering
California State University, Fullerton
Fullerton, CA01.2020
Skills
- Customer Service
- Application Integration
- Innovation and Creativity
- Critical Thinking
- Communication
- Problem-Solving
- Root Cause Analysis
- Process Improvement
- Microsoft Office
- Solidworks
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Sr. Application Engineer
McCrometer
08.2023 - Current
Application Engineer
McCrometer
03.2020 - 09.2023
Bachelor of Science - Mechanical Engineering
California State University, Fullerton