Faress Hamouda

Woodland Park,USA

Overview

years of professional experience

Imperial 46 Manager

Woodland Park, NJ

09.2022 - Current

Directed a cross-functional team of 15+ front-of-house and back-of-house staff, optimizing weekly schedules to ensure full coverage during peak dining hours and reducing labor overtime by 10%
Led fast-paced floor operations serving up to 250+ guests per shift, proactively resolving customer inquiries to maintain a 4.4/5 star average across customer satisfaction and review platforms.
Coordinated floor logistics and seating arrangements for high-volume shifts, successfully managing large-party reservations of up to 25+ guests and maximizing table turnover rates by 15%.

Aéropostale

Wayne, NJ

09.2024 - 01.2025

Delivered high-touch customer service in a fast-paced retail environment, assisting an average of 40+ shoppers per shift and driving daily apparel sales
Processed customer transactions with exact precision using corporate POS software, maintaining accurate register balances and handling $1,500+ in daily sales volume.
Executed visual merchandising updates and managed active floor inventory, ensuring optimal product placement to support store-wide promotional campaigns.

Prestige Motors

Lodi, NJ

06.2024 - 09.2024

Committed 50+ hours weekly to managing digital inventory marketing, creating and optimizing 15+ vehicle listings to drive local market engagement.
Handled initial customer outreach via digital channels, responding to an average of 20+ daily inquiries and effectively pre-qualifying prospects for the sales team
Executed targeted outbound phone campaigns to engage warm leads, successfully converting online interest into 10+ on-site dealership appointments per week.

Rutgers Newark Campus

Newark, NJ

05-2028

Programming Languages: SQL
Technical Skills: Financial Analysis, Advanced Excel (Financial Modeling), Tableau

Summer Camp Staff Member | Woodland Park, NJ | Jun 2024 – Aug 2024

Assistant Coach, Recreational Basketball | Woodland Park, NJ | Oct 2023 – Mar 2024