Farhad Arabzada
SACRAMENTO
Overview
15
15
years of professional experience
Work History
Security Officer
Thunder Valley Casino and Resort
07.2020 - 06.2023
- Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.
- Maintain familiarity of all public areas, Team Member service areas, and company grounds.
- Maintain a daily logs of all activities on shift (e.g. Lost & Found logs, Dispatch Logs, etc.)
- Report and take action as directed by Security Management with respect to all suspicious or unusual situations.
- Document all incidents as directed by Security Management.
- Maintain a working knowledge of security incident reports.
- Maintain an extremely high level of integrity and confidentiality.
- Practice teamwork, supporting fellow Team Members and creating an energized, positive work atmosphere.
- Listen and accurately document information in the Security Department’s tracking software, as well as other formats.
- Operate company vehicles responsibly and in accordance with all driving regulations and laws, while remaining alert and aware of any road hazards.
- Reason for Leaving: family obligations
Sales Associate
Walmart Inc.
05.2017 - 06.2019
- Help customers find right part or tool for their vehicles on automotive and hardware department.
- Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company.
- Reason for Leaving: left for better opportunity
Car Salesman
Lugo auto group
02.2015 - 04.2017
- Helping customer with buying car meet their needs Customer by providing service providing a positive experience.
- Product knowledge: Staying up to date on new models, features, and industry trends.
- Sales process: Guiding customers through the sales process, from providing information to closing the sale.
- Negotiation: Negotiating prices and financing options to meet the customer's budget.
- Paperwork: Completing sales paperwork accurately and efficiently.
- Follow up: Following up with customers to ensure satisfaction and address any concerns.
- Sales targets: Meeting and exceeding monthly sales targets.
- Reason for Leaving: uneven pay periods are relied on sales.
Sales Associate
Tmobile
10.2013 - 04.2015
- Helping customers get the phone planes meet their needs.
- Proactively engages with a broad range of customers in a highly-traffic retail environment.
- You will use digital tools, communicate effectively, educate customers, and showcase the value of T-Mobile solutions.
- As a Mobile Associate, you will consistently leverage digital self-serve tools during customer interactions and the onboarding process.
- You will identify customer needs and use solution-based selling techniques to fully demonstrate the value of T-Mobile products and services.
- By recommending wireless solutions, and an onboarding solution centric to helping customers understand how to self-serve and utilize the T-Mobile app for wireless needs, you will deepen relationships with customers and ensure their satisfaction.
- Complete training on the T-Mobile in-store experience, new skills, products and processes, and knowledge of systems and reference resources.
- Review your personal results, current promotions, and updates on the Hub to be Customer Ready at all times.
- You will continuously learn and improve your skills to provide the best possible experience for our customers.
- Partner with nearby store locations to properly/fully on-board customers.
- Will perform skills practicing, knowledge sharing, store operations, opening and closing procedures.
- As part of these procedures, you will carry keys to the kiosk cabinets, lock/secure kiosk and assets, and report any lost keys or assets to your manager.
- Customer obsessed. You are passionate, friendly, and engaging with customers.
- You are able to connect on a personal level, match the pace of the customer, build rapport, trust, and loyalty with every interaction.
- You are committed to providing exceptional service, and to exceeding customer expectations.
- You will proactively reach out to potential customers to further drive sales activity in your location.
- You are able to follow up with customers, capture referrals, manage Be Back processes, and build relationships with new and existing customers.
- As part of your role, you will have the ability to perform price overrides for our specialty offers specific to National Retail.
- Builds relationships with nearby leadership.
- Reason for Leaving: moved to California from Seattle for good
Mobile Mechanic
Self Employed
02.2011 - Current
- Diagnosing problems: Mechanics use computerized diagnostic equipment and other tools to identify issues.
- Performing repairs: Mechanics repair or replace parts like brake pads, wheel bearings, and sensors.
- They also perform major repairs like engine overhauls, transmission and differential replacement, and electrical repairs.
- Performing maintenance: Mechanics perform basic maintenance like changing oil, checking fluid levels, and rotating tires.
- They also carry out scheduled servicing.
- Providing estimates: Mechanics prepare cost and time estimates for work.
- Keeping records: Mechanics keep accurate records of work performed and vehicle service.
- Maintaining tools and equipment: Mechanics clean and maintain their tools and equipment.
- They may also maintain a database of spare parts.
- Explaining repairs to clients: Mechanics explain automotive problems and repairs to clients.
- Mechanics should have excellent problem-solving skills, attention to detail, and be able to work on different makes and models of vehicles.
- They should also be physically and mentally fit and have a solid knowledge of basic mechanic's tools.
- Reason for Leaving: working on free time
Timeline
Security Officer
Thunder Valley Casino and Resort
07.2020 - 06.2023
Sales Associate
Walmart Inc.
05.2017 - 06.2019
Car Salesman
Lugo auto group
02.2015 - 04.2017
Sales Associate
Tmobile
10.2013 - 04.2015
Mobile Mechanic
Self Employed
02.2011 - Current