Farhan Abdillahi
Lewiston,ME
Summary
Driven Substitute Teacher adept at overseeing classes on a long-term basis to cover for medical or personal absences. Passionate educator with in-depth approach to learning. Successfully leverages wide range of instructional approaches.
Committed to promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Substitute Teacher, K-12
Lewiston School Department
10.2020 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
Sports Camp Advisor
YMCA
06.2022 - 08.2023
- Oversee and lead all sporting operations while planning daily activities
- Enforce rules and regulations to ensure safety on and off sporting and field events.
Banking Specialist
TD Bank
08.2018 - 01.2020
- Successfully resolved complex customer complaints, demonstrating empathy and professionalism throughout process.
- Maintained excellent client relations, resulting in increased referrals and repeat business.
- Increased customer satisfaction by providing personalized banking solutions and exceptional service.
Education
Associate of Science - Life Science
Central Maine Community College
Auburn, ME05.2023
Skills
- Microsoft Word/Excel
- Communication skills
- Call center experience
- Attention to detail
- Data Entry
- Critical Thinking
Timeline
Sports Camp Advisor
YMCA
06.2022 - 08.2023
Substitute Teacher, K-12
Lewiston School Department
10.2020 - Current
Banking Specialist
TD Bank
08.2018 - 01.2020
Associate of Science - Life Science
Central Maine Community College