Farhana Akter
New York,NY
Summary
Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals.
Overview
3
3
years of professional experience
Work History
Crew Member
Dunkin' Donuts
12.2017 - 07.2018
- Performed a multitude of tasks and perform food production duties or serve customers at the cash register.
- Assisted other team members to achieve goals.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Prepared products following restaurant, health, and safety standards and procedures.
- Trained new team members on procedures, customer service, and sales techniques.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Replenished serving stations with fresh food and cleaned up spills.
- Brewed coffee and tea and changed out drink station syrups.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Crew Member
Dunkin Dounts
10.2015 - 01.2017
- Performed a multitude of tasks and perform food production duties or serve customers at the cash register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Prepared products following restaurant, health, and safety standards and procedures.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Stocked shelves to organize aisles in assigned department.
- Worked well with teammates and accepted coaching from management team.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
- Brewed coffee and tea and changed out drink station syrups.
Education
Bachelor of Science - Home Management & Social Development
Home Economics College
01.2015
Higher Secondary Education -
Milestone College
02.2012
Secondary School Certificate -
Fulbari High School
01.2010
Skills
Performed a multitude of tasks and perform food production duties or serve customers at the cash register
Timeline
Crew Member
Dunkin' Donuts
12.2017 - 07.2018
Crew Member
Dunkin Dounts
10.2015 - 01.2017
Higher Secondary Education -
Milestone College
Secondary School Certificate -
Fulbari High School
Bachelor of Science - Home Management & Social Development
Home Economics College
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