Farheen Ebadi
Roscoe
Summary
Customer focused professional with experience in retail operations, social services, and home healthcare support. Skilled in assisting customers, maintaining accurate records, handling confidential information, and working efficiently in fastnpaced environments. Reliable team member with strong communication, organization, and problem solving abilities.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work History
Home Care Assistant
Healthcare Plus
Rockford
07.2025 - Current
- Provide in-home support and assistance with daily living activities
- Assist clients with mobility and maintain a safe environment
- Communicate with clients and families to ensure quality care
- Maintain documentation and follow care guidelines
Social Services Career Trainee
Illinois Department of Human Services
Rockford
11.2025 - 03.2026
- Assisted clients with SNAP and Medicaid application processes
- Reviewed documentation and entered case information into state systems
- Provided customer service and explained program requirements
- Maintained organized case records and handled confidential information
In-Store Shopper
Walmart
Rockford
08.2025 - 11.2025
- Prepared online grocery and merchandise orders for pickup and delivery
- Used handheld devices to locate products and manage orders
- Ensured accuracy and quality of selected items
- Assisted customers with substitutions and product questions
Education
Bachelor's Degree -
Balkh University
Mazar e Sharif 03.2016 - 12.2019
Skills
- Customer Service
- Retail Operations
- Order Fulfillment
- Data Entry and Documentation
- Time Management and Organization
- Problem Solving
Languages
- Dari
- Persian
- English
- Dari
- Persian
Timeline
Social Services Career Trainee
Illinois Department of Human Services
11.2025 - 03.2026
In-Store Shopper
Walmart
08.2025 - 11.2025
Home Care Assistant
Healthcare Plus
07.2025 - Current
Bachelor's Degree -
Balkh University
03.2016 - 12.2019