Farhiya Ahmed
Atlanta
Overview
3
3
years of professional experience
Work History
Translator
New American Pathways
, AL
06.2024 - Current
- Provide accurate Somali translation services over the phone, facilitating clear communication between service providers and Somali-speaking clients.
- Bridge cultural and language gaps, ensuring that clients receive appropriate services and support through effective communication.
Warehouse Worker
Amazon
Stone Mountain, GA
04.2021 - Current
- Manage and communicate daily operational tasks to associates, ensuring efficiency and workflow optimization.
- Document and track Critical Path Tasks (CPTs) using Excel, maintaining accuracy and efficiency in operations.
- Assist with building secure walls in trailers, scanning, and stacking totes in the transship area to ensure timely shipments.
- Conduct stowing, packing, and shipping tasks, ensuring products are accurately placed, packed, and shipped according to company standards.
- Collaborate with team members to meet daily productivity goals and maintain high-quality standards in all tasks.
Retail Sales Associate Cashier
Burlington
Stone Mountain, Georgia
10.2022 - 05.2023
- Provided exceptional customer service, assisting with purchases, handling inquiries, and ensuring a positive shopping experience.
- Managed cash, credit, and return transactions with accuracy, maintaining a balanced cash drawer.
- Organized and maintained the sales floor, ensuring merchandise was restocked and displays were visually appealing.
Education
Associate of Science - Health Sciences
Georgia State University
Atlanta, GA12-2023
BBA - Computer Information System
Georgia State University
Atlanta, GASkills
- Leadership & Management: Strong leadership skills with experience in task management and team coordination
Customer Service: Excellent customer service abilities, focused on delivering positive client experiences
- Problem-Solving: Adept at navigating challenges and implementing effective solutions in high-pressure environments
- Attention to Detail: Meticulous in ensuring tasks are completed accurately and efficiently
- Multilingual Communication: Fluent in Somali and English, with extensive translation experience
- MS Word, Excel, and Outlook
- Microsoft Excel
Timeline
Translator
New American Pathways
06.2024 - Current
Retail Sales Associate Cashier
Burlington
10.2022 - 05.2023
Warehouse Worker
Amazon
04.2021 - Current
Associate of Science - Health Sciences
Georgia State University
BBA - Computer Information System
Georgia State University