Overview
Work History
Education
Skills
References
Timeline
Generic

Farhiya Ali

Sioux Falls,SD

Overview

10
10
years of professional experience

Work History

DSP

Lifescapes
09.2023 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Patient Care Technician

Sanford USD Medical Center
Sioux Falls
01.2021 - 09.2023
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.

Patient Care Technician

Avera McKennan Hospital
Sioux Falls
12.2020 - 12.2022

Vitals signs

Personal Care

Assists patients with activities of daily living

Transportation

Chart

Bed changes

Assisted Living

Bethany Meadow Nursing Home
Brandon, SD
05.2021 - 10.2021
  • Assisted clients with daily living
  • Assisted with bathing/clothing clients
  • Assisted people in preparing meals, etc

Collections Representative

First Premier Bank Card
Sioux Falls, SD
08.2020 - 04.2021
  • Inbound/outbound calls
  • Taking payments for credit cards

Direct Support Professional

Southeastern Behavioral
Sioux Falls, SD
08.2018 - 04.2021
  • Assisted clients with daily living
  • Passed medications, did vitals
  • Assisted people in preparing meals, etc

Direct Support Professional

Kore Cares
Sioux Falls, SD
01.2020 - 11.2020
  • Assisted clients with daily living
  • Pass medications, take vitals
  • Assist people in preparing meals, etc
  • Assist people with bathing and getting dressed

Customer Service Representative

Wells Fargo
Sioux Falls, SD
08.2016 - 03.2020
  • I receive calls from customers of Wells Fargo that are inquiring on their account(s)
  • I take payments and inform customers of our services and help them with any customer service related questions
  • I also help start/open new accounts

Customer Service Representative

JCPenny
Sioux Falls, SD
03.2015 - 08.2016
  • I assisted customers with any customer service questions they may have had
  • I helped customers check out
  • I also took phone calls and assisted customers around the store

Customer Service

HyVee #5
Sioux Falls, SD
05.2014 - 03.2015
  • I helped customers with inquiries about products
  • I helped at the cash register
  • Stocked produce when needed

Education

Nursing program -

Southeast Tech.
Sioux Falls, SD
05.2021

High School Diploma -

Lincoln High School
Sioux Falls, SD
01.2016

Skills

  • Great customer service skills
  • Money handling
  • Punctual
  • Great Communication Skills
  • Great attention to detail

References

References are available on request.

Timeline

DSP

Lifescapes
09.2023 - Current

Assisted Living

Bethany Meadow Nursing Home
05.2021 - 10.2021

Patient Care Technician

Sanford USD Medical Center
01.2021 - 09.2023

Patient Care Technician

Avera McKennan Hospital
12.2020 - 12.2022

Collections Representative

First Premier Bank Card
08.2020 - 04.2021

Direct Support Professional

Kore Cares
01.2020 - 11.2020

Direct Support Professional

Southeastern Behavioral
08.2018 - 04.2021

Customer Service Representative

Wells Fargo
08.2016 - 03.2020

Customer Service Representative

JCPenny
03.2015 - 08.2016

Customer Service

HyVee #5
05.2014 - 03.2015

Nursing program -

Southeast Tech.

High School Diploma -

Lincoln High School
Farhiya Ali