Farhiya Muhdin
Milwaukee,WI
Overview
3
3
years of professional experience
1
1
Certification
Work History
Graduate Assistant Psychology Department
West Chester University Of Pennsylvania
08.2023 - Current
- Assisted faculty members with data collection for potential academic publications.
- Evaluated and interpreted data from experiments and surveys to support research projects.
- Contributed to research and data analysis within [Academic department landscape.
- Developed and managed organized, orderly student databases and tracking systems.
Graduate Assistant: Athletic Academic Mentor
West Chester University Of Pennsylvanian
08.2023 - Current
- conduct weekly one-on-one meetings with student athletes to monitor academic progress and offer support with accessing campus resources and services.
- Establish communication channels with faculty members, as necessary, to stay updated on the academic performance of student athletes and develop strategies for improvement.
- Deliver regular written and verbal progress updates to coaches regarding the academic achievements of their student athletes.
- Participate in weekly meetings with the Academic Coordinator/Supervisor to review and discuss the academic progress of student athletes.
- Facilitate connections between students and various campus resources aimed at enhancing their academic and personal well-being.
Phoenix Club Assistant
University Of Wisconsin Green Bay
08.2023 - 10.2023
- Greeted customers and offered them assistance.
- Handled customer complaints in a professional and courteous manner.
- Performed daily inspections, checking for adequate stock supplies and proper equipment functionality.
- Promptly responded to all requests for assistance. Processed payment transactions
- Enhanced customer service skills by working directly with customers
HR: Diversity, Equity, and Inclusion Intern
Sargento Foods Inc.
05.2023 - 08.2023
- Supported the DE&I department in implementing organizational programs
- Assisted in the development and creation of DE&I dashboard with key metrics
- Leveraged DE&I brand assets to create articles, presentations, and communications
- Collaborated with our Associate DE&I Partner on designing learning experiences, industry benchmarking, projects, and initiatives
- Supported Employee Business Group (EBG) leaders on programs/events
Resident Assistant
University Of Wisconsin Green Bay
08.2020 - 05.2023
- Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
- Encouraged community atmosphere by implementing educational and social programs.
- Organized and hosted social and educational events for residents to foster meaningful connections and community spirit.
- Mentored and coached students to foster positive relationships and encourage successful academic achievement.
Goodtime Programming
University Of Wisconsin Green Bay
08.2020 - 10.2021
- Organized events such as movies and game nights that involved on-campus residents
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
Education
Master of Science - Industrial And Organizational Psychology
West Chester University of Pennsylvania
West Chester, PA05.2025
Bachelor of Science - Psychology
University of Wisconsin Green Bay
Green Bay, WI05.2023
Skills
- Microsoft Office
- Word, Excel
- PowerPoint
- Outlook
Certification
- Relevant Courses: IE Certificate Student Leadership: Foundations; Critical Thinking for Better Judgment and Decision-Making, By Becki Saltzman!
- Extra-Curricular Activities: Somali Student Union, Muslim Student Association, Student Government
Accomplishments
Award | Midwestern Psychological Association, 04/2022 - Implications of race and age on behavior description interviews, this study found that race and age play a role in how effectively candidates handled difficult customers in the experiences they described
Poster Acceptance | Midwestern Psychological Association, 04/2022 - Cultural and personality influences on customer conflict success
Research in the Rotunda, 03/2022 - Implications of race and age on behavior description interview.
UW-System Symposium for Undergraduate Research, Scholarly & Creative Activity, 04/2021-04/2022- factors influencing effectiveness in handling difficult direct customer-contact positions.
Midwestern Psychological Association, 03/2020-04/2020 - And then what? The effects of allowing response probing in behavior description interviews
The National Conference on Undergraduate Research, 04/2023
Additional Information
Succession Plan 02/2020-08/2021
Bank of Luxemburg- Luxemburg, WI
- Created document that illustrated academy lessons to strive for continual improvement to increase organization employee performance and provide workers with 100% guaranteed opportunities to improve skills and accelerate career growth
Timeline
Graduate Assistant Psychology Department
West Chester University Of Pennsylvania
08.2023 - Current
Graduate Assistant: Athletic Academic Mentor
West Chester University Of Pennsylvanian
08.2023 - Current
Phoenix Club Assistant
University Of Wisconsin Green Bay
08.2023 - 10.2023
HR: Diversity, Equity, and Inclusion Intern
Sargento Foods Inc.
05.2023 - 08.2023
Resident Assistant
University Of Wisconsin Green Bay
08.2020 - 05.2023
Goodtime Programming
University Of Wisconsin Green Bay
08.2020 - 10.2021
Master of Science - Industrial And Organizational Psychology
West Chester University of Pennsylvania
Bachelor of Science - Psychology
University of Wisconsin Green Bay
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