Fariba Ahmari
Tustin,CA
Summary
Passionate Interpreter offering superior language experience to bridge communication gaps for better understanding and productivity. Employs empathic, mindful approach to avoid potential conflicts caused by lack of cultural knowledge. Operates well in both online and in-person scenarios, facilitating conversations despite scheduling issues or geographical limitations.
Overview
16
16
years of professional experience
Work History
Farsi Over the Phone Interpreter
Cyracom International
Tucson, AZ
05.2012 - Current
- Provided oral interpretations for clients , successfully maintaining pace with native speakers to deliver real-time comprehension.
- Provided language Interpretation and customer service skills to clients .
- Maintained message content, tone and emotion as closely as possible.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Customer Service Escalation Specialist
Carpet Pro's
Orange, CA
03.2004 - 05.2010
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Investigated and resolved customer inquiries and complaints quickly.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Education
Certificate - Medical Office Management And Billing
Coastline ROP
Costa Mesa Campus, CA06.2016
High School Diploma -
Khojasteh High School
Tehran, Iran06.1979
Skills
- Medical Interpretation
- Administrative Duties
- Confidential Information Protection
- Courtroom Procedures
- Speaking Clearly
- Confidentiality and Discretion
- Ethical Codes Adherence
Timeline
Farsi Over the Phone Interpreter
Cyracom International
05.2012 - Current
Customer Service Escalation Specialist
Carpet Pro's
03.2004 - 05.2010
Certificate - Medical Office Management And Billing
Coastline ROP
High School Diploma -
Khojasteh High School
Similar Profiles
Martina NassemMartina Nassem
Interpreter at Cyracom InternationalInterpreter at Cyracom International
Pablo Jose BastoPablo Jose Basto
Over The Phone Spanish Interpreter at Cyracom InternationalOver The Phone Spanish Interpreter at Cyracom International
LAURA Vasquez LopezLAURA Vasquez Lopez
Spanish-English Interpreter at CyraCom InternationalSpanish-English Interpreter at CyraCom International
Eduardo Miguel González BatistaEduardo Miguel González Batista
Spanish Interpreter at Cyracom InternationalSpanish Interpreter at Cyracom International
Luis Alfonso RiosLuis Alfonso Rios
Whole Foods Lead at AmazonWhole Foods Lead at Amazon