Summary
Overview
Work History
Education
Skills
Timeline
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FARIDAH MOHAMAD SIDEK

Milwaukee

Summary

Professional in guest services with strong background in front desk operations and customer satisfaction. Demonstrates exceptional skills in communication, problem-solving, and multitasking. Known for collaborative approach, adaptability, and delivering consistent results within dynamic environments. Trusted for reliability and proactive in addressing and anticipating guest needs to enhance overall experience.

Overview

8
8
years of professional experience

Work History

Bodyshop Estimator

don Jacob Toyota
01.2024 - 01.2025
  • Provided excellent service during client interactions, resulting in positive reviews and repeat business referrals from satisfied customers.
  • Improved workflow efficiency in the body shop by collaborating with technicians to identify bottlenecks and implement solutions.
  • Evaluated vehicle damages accurately using industry-standard tools such as measuring devices, paint depth gauges, and inspection cameras.

Bodyshop Estimator

don Jacob Toyota
01.2024 - 01.2025
  • Provided excellent service during client interactions, resulting in positive reviews and repeat business referrals from satisfied customers.
  • Improved workflow efficiency in the body shop by collaborating with technicians to identify bottlenecks and implement solutions.
  • Evaluated vehicle damages accurately using industry-standard tools such as measuring devices, paint depth gauges, and inspection cameras.

On site lead

Engauge workforce
01.2022 - 12.2022
  • Improved site efficiency by implementing streamlined processes and procedures.
  • Maintained detailed records of project progress, allowing for accurate forecasting of future needs.
  • Managed project timelines, ensuring successful completion within budget and on schedule.

Machine operator

01.2021 - 01.2022
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.

Quality Auditor

Techniplas
01.2021 - 01.2022
  • Enhanced product quality by conducting thorough audits and identifying areas for improvement.
  • Audited activities of workers on production lines and shipping and receiving.
  • Trained new Quality Auditors on best practices, increasing their proficiency in performing audits effectively.

Seamstress

Next Level Staffing
01.2020 - 01.2021
  • Demonstrated flexibility by adapting to various sewing tasks, including garment repairs, alterations, or custom clothing creation.
  • Developed strong relationships with clients through excellent customer service skills and attention to detail in every project undertaken.
  • Maintained clean and organized work area and verified safe and proper equipment functionality to reduce downtime.

Wheelchair assistance

International MKE Airport
01.2019 - 01.2020
  • Continuously updated personal knowledge on relevant regulations, industry developments, and best practices related to providing wheelchair assistance services.
  • Facilitated the boarding process for passengers requiring wheelchair assistance or other special accommodations, ensuring a safe and comfortable experience onboard the aircraft.
  • Accommodated elderly and disabled passengers by providing wheelchair assistance.

Front Desk Assistance

Boys And Girls Club Of Greater Nashua
01.2017 - 01.2018
  • Optimized front desk operations by implementing efficient check-in/check-out processes for patients.
  • Streamlined front desk operations for improved efficiency and increased guest satisfaction.
  • Managed front desk operations, effectively handling reservations, cancellations, and special requests.

Education

Elm Street Middle School
06.2016

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South Division High school
01.2020

Skills

  • Monitoring
  • Interpreter (English, Malay, Burmese)
  • Leadership skills
  • Communication skills
  • Front desk assistance
  • Set dressing assistance
  • Activities of daily living (ADL) assistance
  • Baggage handling assistance

Timeline

Bodyshop Estimator

don Jacob Toyota
01.2024 - 01.2025

Bodyshop Estimator

don Jacob Toyota
01.2024 - 01.2025

On site lead

Engauge workforce
01.2022 - 12.2022

Machine operator

01.2021 - 01.2022

Quality Auditor

Techniplas
01.2021 - 01.2022

Seamstress

Next Level Staffing
01.2020 - 01.2021

Wheelchair assistance

International MKE Airport
01.2019 - 01.2020

Front Desk Assistance

Boys And Girls Club Of Greater Nashua
01.2017 - 01.2018

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South Division High school

Elm Street Middle School

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FARIDAH MOHAMAD SIDEK