Farina Ramsarat
Network Technology
NEWYORK,NY
6
years of professional experience
Detail-oriented IT Professional experienced in optimizing workflows and enhancing operational efficiency. Achieved significant process improvements through collaboration and strategic problem-solving. Focused on leveraging diverse technical skills to deliver impactful solutions and drive team performance.
Work History
Brightstar Lottery
3 Years 3 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Installed and configured hardware components to optimize system performance.
- Diagnosed and resolved technical issues for end-users, enhancing operational efficiency.
- Conducted routine maintenance on servers and workstations to ensure system reliability.
- Developed user documentation and training materials for software applications.
- Collaborated with cross-functional teams to implement IT solutions addressing business needs.
- Monitored network performance and security protocols to safeguard data integrity.
- Assisted in inventory management of IT equipment and supplies for efficient resource allocation.
- Provided technical support through ticketing systems, ensuring timely issue resolution.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and any type.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Configured systems according to prescribed software and hardware frameworks.
- Participated in planning sessions for IT projects, contributing technical expertise to ensure successful project outcomes.
- Completed detailed reporting on work activities, providing management with insights into IT operations and opportunities for improvement.
- Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
- Streamlined IT support processes, resulting in increased productivity within the department.
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
- Developed and documented standard operating procedures for consistent IT service delivery across the organization.
- Participated in on-call rotation to ensure 24/7 availability of technical support for mission-critical systems.
- Contributed ideas for process improvement during team meetings, leading to more efficient workflows within the department.
- Collaborated with cross-functional teams to achieve seamless integration of new software applications into existing systems.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Minimized risk of data breaches, conducting thorough security assessments and implementing robust defense strategies.
- Streamlined inventory management for IT equipment, maintaining accurate records and facilitating timely replacements.
- Supported seamless remote work transitions by setting up and troubleshooting VPN connections for employees.
- Enhanced system security and minimized vulnerabilities with regular updates and patches to software.
- Streamlined ticket resolution process, significantly reducing response times by implementing new troubleshooting protocol.
- Bolstered data integrity and recovery processes, conducting regular backups and testing restore procedures.
- Improved IT support efficiency, creating detailed documentation for common issues and solutions.
- Optimized help desk operations, effectively managing incoming requests to ensure timely and accurate support.
- Facilitated seamless hardware upgrades for enhanced system performance, carefully planning and executing component replacements.
- Reduced system outages, proactively identifying and addressing potential issues through continuous monitoring tools.
- Fostered collaboration across departments, integrating IT solutions that enhanced overall productivity and communication.
- Reduced downtime, meticulously maintaining and monitoring network infrastructure and server health.
- Streamlined software deployment, ensuring compatibility and minimal disruption with thorough pre-deployment testing.
- Enhanced organizational efficiency by automating routine IT tasks, allowing staff to focus on more strategic projects.
- Increased user satisfaction through development and implementation of user feedback system for IT services.
- Ensured compliance with industry standards, meticulously auditing IT practices and making necessary adjustments.
- Elevated customer service standards by implementing prioritization system for IT issues based on urgency and impact.
- Improved team productivity by leading weekly training sessions on new technologies and best practices.
- Fostered culture of cybersecurity awareness, organizing monthly workshops on security best practices and emerging threats.
- Enhanced network performance, conducting regular analysis and adjustments to optimize traffic flow and reduce bottlenecks.
- Installed and configured operating systems and applications.
- Configured hardware, devices, and software to set up work stations for employees.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Created user accounts and assigned permissions.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Researched and identified solutions to technical problems.
- Monitored system performance to identify potential issues.
- Tested new software and hardware prior to deployment.
- Maintained servers and systems to keep networks fully operational during peak periods.
- Helped streamline repair processes and update procedures for support action consistency.
- Developed and implemented preventive maintenance procedures.
- Offered assistance in implementing and developing training programs.
- Assisted in development of system security protocols.
- Patched software and installed new versions to eliminate security problems and protect data.
- Generated reports to track performance and analyze trends.
Research Technician
2 Years 5 Months- Conducted experiments following established protocols to ensure data accuracy and reliability.
- Analyzed research data using advanced statistical software, enhancing project insights and conclusions.
- Developed and maintained laboratory equipment, ensuring optimal functionality and safety compliance.
- Collaborated with cross-functional teams to streamline research processes and improve operational efficiency.
- Trained junior technicians on laboratory techniques and safety procedures, fostering a culture of learning.
- Implemented new methodologies for sample analysis, increasing throughput and consistency in results.
- Led project initiatives aimed at optimizing resource allocation, reducing waste, and improving timelines.
- Mentored staff in best practices for data management, enhancing overall team performance and accuracy.
- Actively participated in lab meetings, sharing knowledge and expertise to foster a collaborative research atmosphere.
- Assisted in the development of novel research methodologies, leading to breakthrough discoveries and publications.
- Maintained a safe and organized laboratory environment, ensuring compliance with safety regulations and best practices.
- Mentored undergraduate students in their independent research projects while fostering an inclusive and supportive learning environment.
- Trained new lab members on proper techniques and equipment usage, promoting a culture of continuous learning and improvement.
- Managed inventory of laboratory supplies, anticipating needs and avoiding disruptions in research activities due to shortages or delays.
- Collaborated with multidisciplinary teams to advance research projects towards meaningful outcomes.
- Optimized laboratory protocols, resulting in reduced material waste and cost savings for the department.
- Verified regulatory compliance and protocol adherence through comprehensive inspections.
- Evaluated incoming research proposals for feasibility, providing constructive feedback that guided project refinement or redirection as needed.
- Reduced project discrepancies by optimizing quality control standards.
- Performed complex statistical analyses on large datasets using specialized software tools, informing project conclusions and future directions.
- Coordinated with research and development team to support production and boost efficiency.
- Inputted and edited computer entries from generated research using software.
- Conducted thorough literature reviews to inform experimental design and establish project relevance.
- Streamlined data analysis processes for increased efficiency and improved results interpretation.
- Reduced operational roadblocks and solved product and process issues to optimize efficiency.
- Supported senior management with creation and enhancement of continuous improvement of research procedures.
- Provided critical support for grant applications, helping secure funding for vital research projects.
- Improved production efforts by managing process capabilities for semiconductor operations.
- Handled all troubleshooting tasks on malfunctioning lab equipment working with manufacturers to resolve problems.
- Implemented innovative technology solutions for data collection and management, increasing efficiency in data processing workflows.
- Enhanced research accuracy by implementing strict quality control measures and maintaining meticulous lab records.
- Developed strong working relationships with vendors, securing favorable pricing on essential laboratory equipment and consumables.
- Maximized efficiency by meticulously organizing and administering experiments.
- Coordinated multi-site studies by establishing effective communication channels between collaborating labs across various locations worldwide.
- Presented research findings at conferences, contributing to knowledge sharing within the scientific community.
- Troubleshot technical issues with laboratory equipment promptly, minimizing downtime due to malfunctions or user errors.
- Kept work areas extremely clean and sanitized properly to avoid errors in research.
- Assisted with training junior team members in laboratory techniques and operation of equipment.
- Followed research protocols when gathering data and performing lab experiments.
- Enhanced research accuracy by introducing advanced data analysis techniques.
- Contributed to development of safer chemical handling protocols, significantly reducing laboratory accidents.
- Played key role in team that discovered novel biomarker for early disease detection.
- Assisted in publishing research findings, contributing to several high-impact scientific papers.
- Conducted comprehensive genetic sequencing for groundbreaking research.
- Contributed to environmental conservation efforts through meticulous ecosystem impact studies.
- Improved data accuracy with meticulous record-keeping and quality control checks.
- Supported clinical trials by ensuring strict adherence to ethical guidelines and protocols.
- Provided comprehensive training to new lab technicians, improving overall team competency.
- Assisted in securing grant funding by preparing detailed research proposals and presentations.
- Reduced waste and optimized resource use through effective laboratory inventory management.
- Increased understanding of disease mechanisms with detailed cellular studies.
- Pioneered use of emerging technologies in laboratory research, opening new avenues for scientific exploration.
- Streamlined specimen collection processes, significantly reducing cross-contamination risks.
- Supported development of new vaccine by conducting critical phase trials.
- Optimized laboratory equipment usage, ensuring all instruments were calibrated and maintained for peak performance.
- Enhanced laboratory efficiency by implementing new sample processing protocols.
- Facilitated cross-departmental collaboration to expedite research project timelines.
- Developed innovative laboratory procedures to support research objectives.
- Streamlined data entry processes, enhancing accessibility and reliability of research data.
- Collaborated with researchers and scientists to design and execute experiments.
- Trained and supervised junior technicians in laboratory protocols.
- Participated in lab meetings and project presentations.
- Recorded and analyzed data to produce reports of results.
- Prepared samples for analysis by performing complex sample preparation tasks.
- Adhered to laboratory safety procedures to maintain compliance with quality control standards.
- Cooperated with other technicians to develop and test new protocols.
- Assisted scientists by collecting and organizing laboratory data.
- Developed new protocols and improved existing laboratory processes.
- Prepared reagents and solutions following standard laboratory formulas and procedures.
- Interpreted laboratory results to provide technical advice to scientists.
- Set and oversaw quality assurance guidelines for laboratory work.
- Analyzed results using analytical software and created reports.
- Operated and performed preventative maintenance on laboratory equipment and instruments.
- Monitored and documented safety standards to verify compliance.
- Kept abreast of current industry, scientific and regulatory developments and issues.
- Troubleshot and resolved equipment and process issues.
- Participated in research projects by designing and executing experiments.
- Coordinated and managed laboratory projects and experiments.
- Provided support and guidance to junior lab staff.
- Maintained laboratory equipment and supplies, optimizing inventory management for efficient operations.
- Conducted experiments to analyze chemical compounds and biological samples, ensuring compliance with safety protocols.
- Documented experimental findings in detailed reports, contributing to knowledge base and research initiatives.
- Trained junior staff on laboratory techniques, fostering a culture of learning and adherence to best practices.
- Streamlined workflow procedures, reducing turnaround time for sample analysis while maintaining accuracy.
- Led quality control assessments to ensure integrity of data collection and adherence to regulatory standards.
- Implemented new software tools for data analysis, enhancing reporting capabilities and research outcomes.
- Developed strong relationships with vendors, negotiating favorable terms for essential laboratory materials and services.
- Spearheaded efforts to maintain a clean working environment compliant with global standards for safe conduct in scientific facilities.
- Demonstrated unwavering commitment to advancing scientific knowledge by maintaining a proactive approach to continued professional development.
- Assisted in grant writing efforts, securing necessary funding for vital research initiatives.
- Contributed to groundbreaking discoveries by diligently executing assigned tasks and sharing findings with colleagues.
- Analyzed experimental results using advanced statistical techniques to draw meaningful conclusions from collected data sets accurately.
- Trained new laboratory technicians on proper techniques, guidelines, and equipment usage, ensuring a consistent level of quality across the team.
- Enhanced laboratory efficiency by streamlining sample processing and data collection procedures.
- Presented research findings at conferences, enhancing the visibility of the lab''s work within the scientific community.
- Contributed to high-quality publications showcasing critical research outcomes developed within our laboratory setting.
- Reduced waste and conserved resources through careful monitoring of inventory levels and timely ordering of supplies.
- Managed multiple concurrent projects efficiently while maintaining strict adherence to deadlines and budgets.
- Leveraged outstanding communication skills daily when interacting with colleagues from diverse backgrounds within the broader scientific community.
Education
Associate of Science - Network Engineering
Skills
Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Time management
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Excellent communication
Critical thinking
Computer skills
Organizational skills
Calm under pressure
Active listening
Verbal communication
Problem resolution
Decision-making
Organization and time management
Team leadership
Verbal and written communication
Complex Problem-solving
Staff training and development
Staff management
Goal setting
Documentation and reporting
Relationship building
Strategic planning
Operations management
Project management
Project planning
Cross-functional teamwork
Performance management
Staff development
Shift scheduling
Sales techniques
Policy implementation
Workforce management
Performance evaluations
Business administration
Marketing
Negotiation
Expense tracking
Emergency response
Safety procedures
Work prioritization
Data analysis
Partnership development
Trend analysis
Networking strategies
Positive attitude
Team development
Staff training
Operations monitoring
Employee motivation
Customer relationship management
Client relationships
Process improvement
Schedule management
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 1518-381-0566 staff members.
Affiliations
- Rotary International
- Institute of Electrical and Electronics Engineers
- Society of Women Engineers
- Project Management Institute
Interests
Web Development and Design
Volunteering for community initiatives to give back to local communities and make a positive impact.
Rock Climbing
Watching Movies and TV Shows
Music
Getting involved in local advocacy groups to promote positive change in the community.
Backpacking and Hiking
Outdoor Recreation
Youth mentor
providing guidance and support to empower the next generation of leaders.
Learning new cooking techniques and expanding my culinary skills.
Baking
Strategy Games
Reading
Volunteering
Designing and Printing 3D Models
Dancing
Enjoy hobbies that combine physical activity with outdoor exploration.
I enjoy sketching and drawing
which helps improve my creativity and attention to detail.
I like working with my hands and fixing things.
Cooking
Community Cleanup
Graphic Design
Sharing travel tips
recommendations
and insights with fellow enthusiasts.
Fashion and Style
I participate in various sports activities for physical activity
camaraderie
and personal growth.
Kayaking
Swimming
Team Sports
Animal Care
Camping
Yoga
I enjoy cooking for friends and family gatherings.
Food Tourism
Engaging in food photography and sharing culinary creations on social media.
Food Blogging
I like trying new recipes and food trends.
Passionate about balancing physical health with mental and emotional wellness.
Sharing recipes
cooking tips
and culinary experiences through blogs and social media platforms.
Running
Developing software
websites
and apps in various programming languages.
Enjoy experimenting with different ingredients and flavors in the kitchen.
Timeline
Brightstar Lottery
Network Technology
04.2023 - CurrentRead More
Research Technician
SUNY Polytechnic Institute
08.2020 - 01.2023Read More
York College
Associate of Science from Network Engineering
Read More